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qmsintl

firewall

Posted By

I'm running McAfee provided by Bell.  Even when I add all of the required files with full access, users on the network can't get in.

I've also added ports as required and it still doesn't work.  Uninstalled, reinstalled.  Garbage.  Running without a firewall right now.  McAfee won't even allow me to use the Windows Firewall, even with its own disabled, Windows is locked up.

Any ideas?

Parents
  • 0

    Hi qmsintl,

    Network issue is usually related to firewall, security software and user permission.  If you have confirmed the following:

    1. Data opened locally in both server and workstation (Data and Sage 50 are not the issues)
    2. Add the necessary Sage 50 process and ports (13531, 13540-13542)
    3. Test in a shared location with everyone full control in both security and sharing permission
    4. Using IP adress of the server to test the connection
    5. Remove security software (in your case, McAfee) and the connection works fine

    You have done most of the troubleshooting steps you have to do.  You may want to consider contacting McAfee support to see if there is any trick that you have to do to the configuration of the software.

    McAfee Service Portal

    Hope this helps

Reply
  • 0

    Hi qmsintl,

    Network issue is usually related to firewall, security software and user permission.  If you have confirmed the following:

    1. Data opened locally in both server and workstation (Data and Sage 50 are not the issues)
    2. Add the necessary Sage 50 process and ports (13531, 13540-13542)
    3. Test in a shared location with everyone full control in both security and sharing permission
    4. Using IP adress of the server to test the connection
    5. Remove security software (in your case, McAfee) and the connection works fine

    You have done most of the troubleshooting steps you have to do.  You may want to consider contacting McAfee support to see if there is any trick that you have to do to the configuration of the software.

    McAfee Service Portal

    Hope this helps

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