NOT ABLE TO PRINT THE RECORD OF EMPLOYMENT

Question

PURCHASED A NEW PRINTER. NOT ABLE TO PRINT THE RECORD OF EMPLOYMENT.

Erzsi_I · Answer

Hi 2195 , Thanks for reaching out. See the KB 63101 with instructions for Record of Employment is not printing Resolution 
 
 Select Setup 
 Select Reports & Forms... 
 Select Government Forms 
 Select Federal Payroll 
 In the Record of Employment Printer Settings section, select the correct printer 
 Select OK to save changes 
 Verify if the Record of Employment now prints 
 
 Note: If these steps do not resolve the issue follow KB 10314 My T4 is not printing. 
 Also be sure to check that your payroll plan is active. Sage 50 CA's payroll module requires a Sage 50cloud subscription for access to it, and an add-on subscription that says "with Payroll" in order to have automatic tax calculations and e-filing capabilities (for T4, ROE, RL-1 submission). 
 Pricing for this option includes 10 employees to start, see KB 10625 for more on the below contact Sage 50 CA sales at 1-888-261-9610. 
 Hope this helps! Warm Regards, Erzsi

Sage 50 Canada

NOT ABLE TO PRINT THE RECORD OF EMPLOYMENT

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