NOT ABLE TO PRINT THE RECORD OF EMPLOYMENT

PURCHASED A NEW PRINTER. NOT ABLE TO PRINT THE RECORD OF EMPLOYMENT.

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  • Hi ,

    Thanks for reaching out. See the KB 63101 with instructions for Record of Employment is not printing

    Resolution

    1. Select Setup
    2. Select Reports & Forms...
    3. Select Government Forms
    4. Select Federal Payroll
    5. In the Record of Employment Printer Settings section, select the correct printer
    6. Select OK to save changes
    7. Verify if  the Record of Employment now prints

    Note: If these steps do not resolve the issue follow KB 10314 My T4 is not printing. 

    Also be sure to check that your payroll plan is active. Sage 50 CA's payroll module requires a Sage 50cloud subscription for access to it, and an add-on subscription that says "with Payroll"  in order to have automatic tax calculations and e-filing capabilities (for T4, ROE, RL-1 submission).   

    Pricing for this option includes 10 employees to start, see KB 10625 for more on the below contact Sage 50 CA sales at 1-888-261-9610.

    Hope this helps!

    Warm Regards, 
    Erzsi

Reply
  • Hi ,

    Thanks for reaching out. See the KB 63101 with instructions for Record of Employment is not printing

    Resolution

    1. Select Setup
    2. Select Reports & Forms...
    3. Select Government Forms
    4. Select Federal Payroll
    5. In the Record of Employment Printer Settings section, select the correct printer
    6. Select OK to save changes
    7. Verify if  the Record of Employment now prints

    Note: If these steps do not resolve the issue follow KB 10314 My T4 is not printing. 

    Also be sure to check that your payroll plan is active. Sage 50 CA's payroll module requires a Sage 50cloud subscription for access to it, and an add-on subscription that says "with Payroll"  in order to have automatic tax calculations and e-filing capabilities (for T4, ROE, RL-1 submission).   

    Pricing for this option includes 10 employees to start, see KB 10625 for more on the below contact Sage 50 CA sales at 1-888-261-9610.

    Hope this helps!

    Warm Regards, 
    Erzsi

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