Sage 50 Canada

We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…

When I print my T4's and T4 Summary to my clients file, the PDF is printing and saving the reports with Chinese writing. Usually it saves it as T4 Summary or T4 slips. Just curious how to change this or why it is doing this.

First year using Sage 50 Payroll. Previously I have only ever manually added the auto benefit directly on the employee's T4. It doesn't appear I can do that with Sage. After reading a couple discussions, it looks as though I need to add Auto benefit as…

In reviewing our T4's for 2023 I have found one of our employee's Box 14 blank but should have a value. The income classification is used by all employees, there is nothing special about this staff member.

I am trying to set up the dental benefits deduction and have not found any information of which deduction option connects to box 45 in the T4. I also tried to set it up manually but it didn't give box 45 as an option to set it to. Has this not been set…

Good afternoon, Wonder if someone from Sage can comment on if the T4s for 2023 have been modified to include the information below I have received from our benefit provider today? New reporting requirements for employers As part of the new CDCP, you…

Can't Netfile from Sage - Would anyone have a work around for 2022? Reports are pdf which I can easily edit and add the Box 32 & amount for each employee. Really, my only issue for 2022 filing is getting an accurate xml formatted file to send to CRA…

Please advise on the procedure to create T4's for employees that moved from Alberta to Ontario during the calendar year. Should I create 2 employee profiles, one for AB and one for ON?

How do I record benefits paid 100% by the employer on the employee's paycheques. I understand that it needs to be recorded on Box 40 of the employees T4 slip. How do I add this to the T4 slip? It was not tracked on their pay cheques as we paid the full…

We have just rolled our calendar year over and it has come to our attention that taxable benefits that were paid 100% by the employer were never recorded in the employees payroll. How would we go about to correct this before we run the T4's? Is there…