• Employee Paid as Expense, Should Have Gone Through Payroll

    One of our employees received a benefit from the government that we paid straight out as an expense claim, later to find out it should have gone through payroll as a wage and subject to CPP, EI and Tax. How do I fix this in SAGE 50?
  • Employee Advance Showed Up - Sage 50 Desktop

    After rolling forward to a new year an employee suddenly had a payroll advance show up that was never issued and we can't figure out where it came from. The Employee Detail Report shows no advances ever being issued and the amount is very odd. The balance…
  • Need to make an entry that removes a small amount of CPP, EI, and Tax that were accumulated in the payable in error.

    There is a small amount of CPP EI and TX that were accumulated in error in the first week of January due to the way that I had to transpose the paycheques from one payroll file into the current Sage 50 Canada file. How do I best remove this, without attributing…
  • How to get rid of cheque numbers?

    I have done payroll and made a mistake Printed and for some reason printer did double sided so reprinted and check numbers were for after the first ones. So I am trying to just void the cheques that were not posted but there is no journal entry number…
  • EI underpayment

    Upon running a report for issuing ROE, I discovered an EI underpayment for a former employee. I'm aware that the company is accountable for covering the employee's portion, given that the employee has been paid for the last pay cheque. Is there a way…
  • Payroll

    We have posted a wrong date in second to last payroll. Jan 24, 2023 instead of 2024! How do you go back and correct the date?
  • Adjusting CPP & EI Overpayments into Tax Deduction before Printing T4

    A new company I am working on was told by CRA to continue deducting CPP & EI from employees even after they had reached the yearly maximums. I have been directed to shift these overpayment amounts into Income tax deducted before printing the T4s. What…
  • How do I enter historic Vacation earned balance forwards into a new file but not in history mode?

    I have a new to me client. They have recently recreated the file I am now working in. It is not in history mode. They now want me to do the payroll that was being outsourced before. I have a file for the payroll from the company that was doing it. How…
  • Severance pay/Accounts receivable

    Employee is given a debt reprieve from Employer in a severance package. How do I post this..I need to credit the Receivables and debit the payroll. Client is using a Payroll Company. How do I report this to CRA.? Thank you.
  • How to enter Auto Benefit at end of calendar year 2023 so it can be included on T4

    First year using Sage 50 Payroll. Previously I have only ever manually added the auto benefit directly on the employee's T4. It doesn't appear I can do that with Sage. After reading a couple discussions, it looks as though I need to add Auto benefit as…
  • T4 adjustment - Taxable benefits

    How do we add taxable benefit before submitting T4?
  • Adjusting the T4 electronic file

    How do I adjust the export file for filing T4's electronically? I have one employee that fell into two different payroll accounts for the year, but only one T4 prints in the one account for the full amounts. I need to correct each one in the electronic…
  • 2023 Payroll to enter

    The system is operating on the 2024 version, but I still have 2023 payroll to enter. I need to get these entries in, but it's now saying I need to enter them manually. How can I enter the 2023 payroll without entering it manually? Since I am new to payroll…
  • unable to Post GL entry to Vacation payable

    Why I am unable to make an GL entry to Vacation Payable "2170"? Our company has contracted Ceridian to process our payroll, and there fore I believe I need to GL the payroll in, instead of using the payroll subledger. Thank you,
  • No CPP deducted by mistake.

    I just found out that one of our employees was not having the CPP deducted from his paycheques because his birthdate year was entered wrong, so the system thought he was less than a year old. Now I want to give him a 'loan' and enter the CPP, but then…
  • Credit on remittances

    I received a letter from CRA that I have a credit on my remittances for $409 and that I should deduct this amount on my next remittance payment. I am not sure how to post this credit in Sage Thanks
  • CPP Underpayment

    due to clerical mistake the hire date was set to as birth date which never deducted the CPP from employee paycheque. How to rectify this before the year end. How to remit the employee portion and employer portion and balance the books in SIMPLY.
  • Employee switch to RP0001 from RP0002 set up

    Hi, If I have an employee switching from RP0002 to RP0001 payroll account, do I create a new employee account for him or just change it on his current profile. I'm thinking ahead to T4's where this would cause an issue for my two account balances at…
  • Payroll

    I need to post a zero dollar paycheque. My employee worked a full week, but did not take a paycheque as he wanted to cover overpayments of the past. He is paid by salary, and any over/under hours are banked - he was in a negative. The reason I need…
  • Paying Bonus for Piece Work plus an infrequent Hourly Wage

    We have employees who earn 100% Bonus paid to them for piece work, as their regular wages. But sometimes they cover another person's job and need to also earn an hourly wage. In the following scenerio how would we enter this 40 hour paycheque in Sage…
  • Employee paycheque.

    Employee paycheque. I wrote a paycheque in the wrong period and posted it. I realized the error but, Instead of voiding it I deleted it and posted a correct one. Do I need to do something with the Federal income tax?
  • missed overtime pay

    I missed overtime hours on one employee's pay. He has already cashed his paycheque. What is the best way to issue this additional pay owed?
  • Payroll Income Tax deduction wrong

    The accounting firm I work for has SAGE 50 Canada and we have the payroll module. I have a client who does manual payroll which I now want to enter into SAGE 50. I get the bookkeeping once a month, and I have one payroll cheque where the tax calculation…
  • Vacation Pay

    How do you adjust the vacation pay accrued when the rate was incorrect and did not calculate properly?
  • Deduction Error in Payroll

    Hi, I'm currently new on sage especially payroll. I didn't notice that I have deducting one employee for medical and insurance plan. We are planning to give it back to the employee the whole amount but there's a deduction for CPP and EI. We thought about…