Sage 50 Canada

I have a problem that when entering the information through Sage for an ROE before uploading to CRA, On the Sage side if an employee has RSP's a portion paid by the Employer, it includes it in the Gross Income when you run reports but the ROE itself excludes…

I can not export an ROE because it says the final pay period is wrong. the last pay period is Feb 25 to March 2nd and his final pay was March 8th (the following Friday) This is correct but it is still telling me its wrong. Can anyone walk me thru the…

Occaisionally (once or twice a year), when I print multiple pay cheques, one cheque in the middle will be skipped, which throws off the numbering for the following cheques. The print box is checked and there's nothing unique to the cheque. It posts normally…

I am in the process of printing 2023 T4's for a client. All have printed correctly except for two employees whose termination dates are in 2023. There are other terminated employees for the same periods who are printing just fine. I can print the T4…

Hi Everyone. The clock is ticking to submit T4s to CRA. I cant seem to locate the right numbers to be bale to print T4s and send. It appears I need some kind of 15 digit number ending in RP. Do I manually add the RP when I finally get or find the payroll…

Is it possible to get copies of paystubs in pdf format - accountant is asking? She thought there should be a report for this and also thought it could be generated for the whole year

Hi, Could you please help me with how to remove the box 19 from T4 summary? Because my employers do not need to pay EI. Thanks.

We are trying to create the xml file to submit the T4's electronically but the system crashes about 1/3 of the way through the process. We are using a shared remote file.

Hi I keep getting the error message, "No employees to export" when trying to print T4s. What am I not doing correctly?

WHEN TRANSMITTING THE T4A' S FOR A CLIENT , IN THE BUSINESS INFORMATION WINDOW, DO I ENTER MY CRA BUSINESS NUMBER OR MY CLIENTS CRA NUMBER? AND IF SO THEN I WOULD HABE TO ENTER THEIR SOCIAL INSURANCE NUMBER ALSO, VERY CONFUSING..... TKS VC

There seems to be no way in Sage to allow for special T4 related payroll entries for Volunteer Firefighters. I need to enter the first $1000 in Box 87 and the remainder of pay in Box 14. This has been fine until this year as CRA is Requiring Electronic…

How do I print out an RL1 for a Quebec vendor that has a T4A

We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…

Hello. As per new T4 2023 requirements, Box 45 should be left blank for the individuals who were no longer an employee on December 31. I can't found the way to leave this box empty. Sage gives me options #1-5 and when I try to delete everything from…

I am electronically filing T4's and I found that I have the wrong SIN on the company and it is auto populating it for Electronic filing. It is my husbands not mine. How do I change this? Thanks in Advance Leanne

When I print my T4's and T4 Summary to my clients file, the PDF is printing and saving the reports with Chinese writing. Usually it saves it as T4 Summary or T4 slips. Just curious how to change this or why it is doing this.

We have a Group Benefit plan which includes a Life Insurance Policy. The company pays 50% of the Group Benefit and the employee pays the remaining 50%. How do I include Life Premiums from the Life Insurance Policy in Box 40 (also included in Box 14) on…

Trying to upload my employees t4's to sage HR. Has crashed 4 times I've tried doing all employees. Then I tried just doing those with last name starting with A and it worked. Tried to upload the B's which there is more of and it crashed again. Please…

I have just downloaded the '24 update, and now when I go to Reports/Payroll/T4Slips and Summary it says "Print is the only option for employees who are not synced with Sage HR" . I have never used Sage HR before. Is this a requirement now? Thank you for…

Hi, Because CRA have new policies for T4 electronic filing, I need to adjust some employees T4 boxes & amounts. Please help how to adjust T4- year to date amounts and add new boxes & amounts. Also please help how to export T4 info and submit to CRA…

How can I manually enter Box 82 "Remittances" when electronically filing T4s

HI - I just tried printing my T4's and Sage has auto selected code 1 for box 45 - I need to change this to code 3 - how does one do this? Thanks!

Employee has spouse and children. Employer offers package to eligible staff and the spouse and dependents so I know to use code 3 in that case. My coworker tells me that if the staff is single, we need to use code 2. I say that their actual marital status…

We have some staff on Supplementary unemployment benefit plan, The Service Canada Website says we must provide a T4A slip to include the amount of SUBP that was paid to the emploee, however I can not seem to make T4A for employee's only for vendors…

Hello, I wish to email the T4's to my employees, how do I do this??