Sage 50 Canada

Hello, We have an arrangement where our employees are paid/reimbursed their portion off CPP every pay period. We are not able to continue this with CPP2. We've created the income account and linked them but the line item does not show on the employee…

One employee was missing a postal code. When the T4s were printed, no error was noted and the T4 printed correctly. When the data was exported, this one T4 slip was not included in the data and resulted in a discrepancy notice from CRA, which means the…

I was beginning payroll, when I got a notification that I didn't have payroll, and to click to get payroll, and then it said it worked... weird... I have a card on file to pay for my next year. When I went to process payroll, none of the hourly employees…

I have changed over to the new Calendar Year (not the same as the Year End) and Updated Federal and Provincial Employee Claims, however, when I tried to enter Jan 15 payroll, a warning said I have not updated to new year. Is this a new glitch or....?…

We need to pay vacation hrs. that employees did not use last year. How do I pay remaining vacation Hrs. for prior year?

After the latest update yesterday, My check run module will not allow me to select all employees. Only recognizes half. Its random. Anyone else have this issue? Spoke to Sage twice, they haven't got a clue.

Hi My question is i can't open my payroll cheque run to add the payroll and sage 50 show me that you can't run until you have finished entering payroll history. I did it. what i can to do it? I really appreciate to answer me.

Hi everyone. I understand how to pay employee expense reimbursements. What I'm wondering is if there's a way to set these up so the expenses can be entered ahead of time. For example, if an employee submits a receipt to be paid back to them but payroll…

I have just installed the new 2024 update without issue....thanks! However, once again am very disappointed that the ability to save a payroll cheque run was not integrated into the program. :(

Hello I am on sage 50 Canadian edition version 2023.2. I can not access sage from my home computer. I have a payroll run this am so its URGENT. Please help by arranging level 2 tech support to contact me at 905.718.4192. I am the owner/general manager…

Please help me figure out what's going on here. We are in BC, and our employees are paid out their vacation pay per cheque. An employee recently completed 5 years here, and I updated his employee card to reflect 6%. All hourly employees also have "Calculate…

I am looking for instructions to properly set up a RRSP-DPSP benefit plan in Sage CA payroll, The employer is matching up to 3%. Because the employers contributions go into a DPSP are not taxable to the employee, would I just set up the employee deduction…

Should I purchase the payroll module with only 2 employees?

Does anyone here use RBC File Transfer to upload payroll direct deposits? When I click on upload, Sage takes me to the Worldline Authentication screen. Apparently Worldline is optional, but I can't get past this screen. Is there an option to choose your…

Just wonder when will Sage have the new tax table updates for 2023? And we can start to run 2023 payroll?

I need help with payroll cheque run, its saying I should complete payroll history first

Hi, I am an accounting teacher and used to teach Sage for years. I ve just dowloaded the 2020 version and I am unable to use the payroll module except for batch group par cheque. I can't process one employee at the time ! Sylvain Vinet

The upload is not creating the upload file. This has not been an issue until this payroll run. Has anyone had this issue and corrected it?

How can I look up a pay cheques from two years ago? Got a call from CRA asking about an employee's payroll info back in 2020. Sage won't let me go back to 2020. The only period I'm allowed is 2021 to current. This is an issue because I'm working from…

Do payroll pay period start dates and end dates have to be entered every time I process a recurring payroll cheque? Does a mechanism exist to enter the pay period start and end dates once for recurring payroll?

Hi Every week I pay employees expenses on account of Fuel or Materials /purchases on behlf of the company. Is there a way that I can pay them on their paystub / with payroll as a tax free amount and it dont appear in their T4. Please advise …

Is there a way to change how my payroll posts. Currently I process payroll for 30 people a week and it posts as 30 different entries rather than one post - they are all posting individually. I thought I tried it using the batch method at one time…

I am trying to do the monthly payroll remittance, however, I noticed that the totals are different on my remittance summary in the "Amount" columns and the "Balance" columns. Why is this? The Amount column is a lesser amount than the Balance column…

Hi, I have a case that I'm not sure how to process the payment. We have a staff who has salary increased in the middle of the pay period (from 24th July to 06th Aug, her salary is changed on 01st Aug). At the same time, she is on vacation which was…

I thought that I had the date correctly on May 31st. I had changed the date in Classic View. However the date had formerly been set in the newer view, and did not change. I didn't notice it at the time. So my payroll cheques are for the wrong dates. We…