Emailing Paystubs

SUGGESTED

I would like to start emailing pay stubs to my staff. Is there a way to password protect the email upon receipt? My husband's company require that you enter a password (first 3 letters of last name and first 3 digits of SIN) in order to view the pay stub. I would like to do something similar to this.

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    Your husband's company is probably using a portal for all payroll information. I have not been able to mail the pay slips directly from Sage in a secure manner. There may be a way using an add-on.

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    Instead of email, which is always a challenge to make secure, you could consider sending pay stubs and T4s to the employee's Canada Post epost account (www.epost.ca). All Canadians (and Americans) can create a free epost account and are able to receive not only their bills, but also their pay stubs and T4s. It is completely secure and is managed by Canada Post. It is a portal that the individual keeps for life. Solutions such as Payreq MyPay (www.payreq.ca/MyPay) make it easy for employers to send pay stubs and T4s via epost simply by uploading the PDF of pay stubs. For T4s, epost is particularly good for ex-employees who have moved; while their home address has changed, their epost account has not. No more returned T4s!

  • 0 in reply to AndrewS45

    Is it possible to email items to someone's epost account?

  • 0 in reply to AndrewS45

    Thanks Andrew. Our guys probably wouldn't sign up for epost but it's a good idea. I'll just have to keep with paper copies for now.

  • 0 in reply to C White
    SUGGESTED

    The short answer is no as there is no email address associated with a person's epost account that the outside world can email to. epost is built around the idea that the user invites external parties to send them documents. If the epost user does not "subscibe" to an employer for example, the employer (or anyone) has no way to send a document to the user.

  • 0 in reply to MelissaRoomtogo

    Some companies offer epost as an option; those that want to receive their pay docs via epost can and those that don't still receive them via paper (however you deliver them). Do you print out your own pay stubs on your local printer? If so, the Payreq MyPay for example works perfectly for this scenario.

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    An alternative to email, paper mail and epost, is an actual employee self service portal.

    An ESS portal where they can view pay stubs is the ideal option. With a dedicated portal, the employees have their pay stubs and T4s in an organized place. In addition to that, a portal could offer other functions you might need such as sending out memos/announcements, requesting time off and sharing files.
    InStaff (https://instaff.org) has a solution for this that can work with Sage 50. You simply upload a batch of paystubs, and it takes care of putting them into each employee's account. You can then send email notifications that there are pay stubs waiting for them.

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    It's not elegant but what I've done is to convert to a PDF then either use a program that let's you password it or else I also have eCourier which I can sent out a secure, encrypted email from.  The best solution would be having the software allow it but I suspect that's a big change and don't see it happening.

  • 0 in reply to j21

    Epost is a secure employee portal paid for and supported by the Canadian Government. Portals provided by the employer usually incur monthly charges per employee registered. Using epost, there is no implementation or monthly charge to the employer (and is free to the employee)

    Security is the responsibility of the Canadian Government. If a person gets unauthorised access to the documents held in someone else's epost account, there is no liability impact on the employer. This is not the case with employer provided staff portals. If passwords are forgotten, the person contacts epost, not the employer.

    Epost works well for sending documents like T4s to ex-employees long after they have left the employer. Employees often lose access to employer provided staff portals when they leave the company. This is why most companies revert to sending T4s via the post, if they are not using epost. Epost received documents are kept and accessible by employees and ex-employees for 7 years.

    If an employer has a staff portal already, then they probably don't have a problem with current employees receiving documents. They will likely have a problem sending to ex-employees, but the theme of this thread is where there is no staff portal.

    In summary, if you are looking for an easy alternative to posting or using insecure email for sending secure pay stubs and T4s to both current and ex-employees, epost is a better solution than implementing your own staff portal.

    If you want to solve this problem and you also want to provide self-service HR functions to your current staff, this is where you should consider staff portals - but don't forget the problem of sending documents to ex-employees.

  • 0 in reply to AndrewS45

    We actually use instaff to send paystubs electronically. It is like a staff portal though it's pretty rudimentary compared to other self service or HR software we were evaluating. Though, we only needed to solve our paystub problem and found the simplicity in this case to be better than some of the more robust options out there, all of which packaged features we didn't care about enough to pay for. Our ex employees can still login to access their pay history after they leave, we just mark them as "inactive" on the backend. ...I think this means if we were using their add-on HR features they wouldn't be able to see those.