Error Message - Duplicate Entry

Posted By Kayley over 2 years ago

I'm running with Sage 50 Premium Accounting 2021.1.1 version.

I haven't been able to create a new inventory ID since last month, and the manager has had a problem from today.

When I go into create a new Stock ID, show up this message: "You have entered a value that has been assigned to another record. You cannot have two records with the same value.".

We tried to solve the problem through the link below, but all failed.

https://support.na.sage.com/selfservice/viewContent.do?externalId=15720&sliceId=1

Please help if anyone could give advise or instructions.

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0 Wen23 over 2 years ago

I also have this issue...did you ever get it resolved?

LMK
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0 Kayley over 2 years ago in reply to Wen23

I don't know. It was solved at some point. Perhaps I think the program was resolved after reinstalling it in a new place, not in the original folder. For example, if the program was installed on the desktop, it would be installed on the D drive. However, backup was made in advance, and existing programs and related folders were deleted from the computer and reinstalled.
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0 Kayley over 2 years ago in reply to Wen23

I don't know. It was solved at some point. Perhaps I think the program was resolved after reinstalling it in a new place, not in the original folder. For example, if the program was installed on the desktop, it would be installed on the D drive. However, backup was made in advance, and existing programs and related folders were deleted from the computer and reinstalled.
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Error Message - Duplicate Entry

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