Connection Manager not working on Computer # 2

Sage 50 Premium 2017.2    Multi user.  Sysadmin computer is master on network....working fine.   Connection Manager is fine and working :  Total Connections = 2, Active Companies = 1

What does the Total Connections  2 mean?  

Second Computer - did a reinstall and now cannot access connection manager.  Googled everything.  Total Connection and Active Companies are both = 0.  I can find the SAI file on the network to open but connection manger is not allowing files to open.

Thanks in advance

Susanne

Parents
  • Sysadmin computer is master on network....working fine. 

    So it works on a local connection...

    I can find the SAI file on the network to open but connection manger is not allowing files to open.

    Sage 50 uses a combination of network protocols to access files.  Finding the .SAI file on the network is using Microsoft's SMB protocol.  The client uses TCP/IP to call up the server's Connection Manager, which calls up the database component and gets a port, which it passes back to the client. 

    There's a number of moving parts, and often it's the 'Master' computer's firewall that interferes. 

    Search the help for 'Connection Manager' and choose 'Troubleshoot the Sage 50 Accounting Connection Manager'.

Reply
  • Sysadmin computer is master on network....working fine. 

    So it works on a local connection...

    I can find the SAI file on the network to open but connection manger is not allowing files to open.

    Sage 50 uses a combination of network protocols to access files.  Finding the .SAI file on the network is using Microsoft's SMB protocol.  The client uses TCP/IP to call up the server's Connection Manager, which calls up the database component and gets a port, which it passes back to the client. 

    There's a number of moving parts, and often it's the 'Master' computer's firewall that interferes. 

    Search the help for 'Connection Manager' and choose 'Troubleshoot the Sage 50 Accounting Connection Manager'.

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