• Upgrade from Sage 2013 to 2021

    Hi. I’m new to the forum.

    We recently installed 2021 Sage 50. Opened our saved files done with 2013 version of Sage 50. It says we need a 2014 or 2015 version. Is there a work around?


  • Upgrade Simply Accounting 2010 Pro to Sage 50 cloud

    I understand that it is possible to upgrade from Simply Pro 2010 to Sage 50 Premium.

    The question I have is, is there any difference between upgrading to desktop or cloud versions.

    Only upgrading to Premium to get 2 users.


  • upgrade

    I was running Sage 50 Pro 2014 when my computer crashed and App was deleted.  I re-loaded my 2014 disk to install app but could not access my backup files as now Sage 50 Premium was somehow loaded onto my computer with a 10 day trial and my files were…


    I've been using Sage 50 since 2018. Last month I purchased a new laptop and been trying to transfer my data to it. I copied everything to a travel drive and now when I try to use it, a message tells me that I have to register online. I bought it directly…

  • Question about allowing remote access to Sage 50 database?


    I have tried to read the Sage50 website, calling Sage support and looking into this forum but the answer is still not clear to me...

    I have a very small company (2 employees) and I am looking at having my accountant working remotely. So far, the accountant…

  • Sage 50 CA PRemium 2021 DL

    Have upgraded to Sage 50 CA PRemium 2021 DL from 2018, which ran perfectly until the computer melted down and I have to upgrade, did so, $, download and installation went normally but I can only run as administrator. I was able to restore one company…

  • What is involved in installing and upgrading from 2012 to 2021?

    Currently running Simply Premium 2012. Just purchased Sage 50 2021. What is involved in installing and upgrading from 2012 to 2021?

    Please direct me to the correct documentation.

  • Unable to update 2017 file into 2021.

    I have a company file that was worked on by Sage in 2017 and I have not been able to update into the new programs. As a work around I have been using it in 2017 version, however I have upgraded my computer and no longer have the 2017 so I need it fixed…

  • Convert from Sage 2020.2 to 2021.0

    I have sage 50 Cnd edition on my computer and running Sage 2020.2. I upgraded the 2021 version and can't get into it now. I contacted Sage chat and he had me go into my Sage 2020.2 and stop sharing data. Then tried to go into sage 2021 but received a…

  • upgrade from simply accounting 2011 to Sage 50 2018

    I'm having the same problem as heathervic did last year - trying to upgrade from simply accounting 2011 to Sage50 (2018 in my case purchased from a 3rd party software vendor). I've registered my new product but I can't open my 2011 database as there is…

  • I cannot open SA 50 after upgrade 2020.2

    I cannot open SA 50 after upgrade. Please help.

  • After updating Sage 50 CA 2020.2, I can not upload the company for remote excess.

    After updating Sage 50 CA 2020.2, I can not upload the company for remote excess. I can not upload the company for remote excess. I have tried all the procedures given on your sites but without any success. I (sysadmin) and the users can not work without…

  • Convert from sage 50 Pro accounting 2015 to sage 50 premium accounting 2019.1

    I need to upgrade my sage 50 Pro accounting 2015 to open a backup from sage 50 premium accounting 2019.1.  Can anyone help?

  • SAGE - migration from windows server 2008 to windows server 2016

    Hello Community

    I have to upgrade my server from 2008 windows R2 server  to Windows 2016. There is no migration so I have to reinstall the OS.

    Sage simple accounting 2020 is currently running on the 2008 server and some PCs are connecting as clients (W10…

  • Sage 2013 conversion to 2020 version

    I am not able to open my backup from Sage 2013 in my new 2020 version. I am getting this message;

    I had to get a new laptop and am not able to get on the old one. The new one has no cd dive, can I download another version so I can use my backup?

  • I am just back to work since the new year. I cannot open my sage 50.

    It is telling me that that "I have a required data file missing".   What does this mean and how do I fix it?  It is not upgraded to the 2020 version yet.

  • Sage Upgrade to 2020 version - Keeps Crashing our system - NO SUPPORT

    We were told in September that if we did not upgrade our 2018 software that we would have problems and not be able to receive support.

    Essentially after many emails, we reluctantly decided that even in a slower economy that we would spend the $3500 for…

  • Unable to Upgarde

    I'm trying to upgrade from Sage50 2017 to Sage50 2019 version. I am able to install the new version but when I try to upload the data from my backup it comes up with an error 

    I reviewed my error log and the log it has this statement

    Problem with…

  • Upgrade

    Hi, I purchased sage 50 quantum 2013 version. How do I upgrade to 2019 version pls?

  • Converting Simply Accounting Premium 2011 Release F Canadian version to any year Sage 50 Premium?


    I changed computer and lost original CD ROOM installation of SA Premium 2011. I currently work with this version. I don’t want to purchase a cloud, I want an installation CD. No needs for payroll. 

    Which Sage 50 would be compatible?  Any year…

  • Sharing database

    Hi all

    I've just purchased Sage 50 Premium Cloud. A couple of questions though. I have an office in two different provinces and travel back and forth. Is there a way to be able to share the database without having to email backups to myself? I assumed…

  • Connection manager

    After updates done Friday software on multiuser platforms disappears when click to open. Doesn’t even come up with the window for choosing a particular company. Connection Manager seems to go on and off sporadically. We are not IT’s - is there a simple…

  • Converting from SA 2008 to Sage 50 Pro 2019


    I recently converted from SA 2008 to Sage 50 Pro 2019.  I was hoping to just load the old company file into the new software, but am getting the below message.

    Is there a work around for this?  Or is my only option to manually enter all of the opening…

  • 2019.1 Upgrade

    Hello,  I upgraded our server version to 2019.1, and the shared data, and subsequently no one can open Sage at their workstation.  It starts to open and then disappears.  It works fine on the server.  Has anyone had and solved this problem?

    My Sage Chat…

  • Upgrading from 2016 to 2018

    Can't find information on upgrading from 2016 to 2018, all the information seems to be cloud based which I don't want. I would like to have the same product Sage 50 (4 users) and have the 2018 version. Why can't I find the information I am looking for…