Sage 50 Canada

Hi everyone, Has anyone have updated 2024.0 and anyone having issues. Each time I have to do something in the system it crashes and closes the program completely. Then I have to re login. It works great for like 10 mins then crashes again. Will…

At my office we have 2 computers that are running Sage 50, My co-worker's is the main source, she updated a new version of Sage 50, so in turn Sage 50 want to update mine as well, after signing in I receive the error below. I am not running windows XP…

Hi Everyone, We use Sage 50 accounting in hybrid shared mode, it is in sync with 2 computer. Since the Sage update last to Sage 50 Premium Accounting (Release 2023.2) we have an issue . If we go in Suppliers & Purchases --> Invoices --> find invoices…

Hi, I have installed the update for the Canadian edition Sage 50 2023.2 and now one of my files is not allowing me to enter any new payable clients. It just freezes when I enter them and then I have to cancel out and it won't save the data. I use the…

Connection Manager starts on host computer but not on the remote computer accessing the data, which would be fine if we didnt have multiple users, it was working fine until today, tried resharing the data and even making new folders to share and all do…

We are currently working in a remote location and our internet speeds are atrocious. Whenever I try to do a report or post anything, it takes minutes to do, so I have to wait until the transaction / report / etc is completed before I can do anything…

Hey Everyone, I have a customer that is having issues with Sage, and it seems like a common issue. Forgive my ignorance in some areas, they are my only Sage customer, most of my customers use other programs for accoutning. First their hardware setup…

Hi Anyone not able to get new transactions for the bank. i have hit get transactions and it says it is update but has not updated since July 6 for any of my accounts any way to fix this.

Over the years I have reached out to Sage Chat for assistance. I have found lately that my question take a long time to get responded to and the answers are very generic, seems they always have to reach out to someone else. Is there a way to shorten the…

I upgraded to Sage 50 Accounting with Office 365. I am unable to access the Office 365 due to my email address. I spoke with the helpdesk and they said my ISP is blocking them. They want me to open a gmail account. Is anyone else having this problem?…

Received first renewal, do users recommend to continue with the subscription? Are the benefits worth the expense?

I upgraded my bookkeeper from a Windows 7 to a Windows 10 machine (because Sage will soon stop supporting Windows 7). We are on v2020.2 (we didn't have all the problems a lot of others had with that version update). On the Win10 machine, when she tries…

We upgraded our computers to Win 10 and reinstalled Sage 50 Canada Pro 2019 so that we could work on this year's books. We have been customers for over 37 years. Our backup file would not open and there was no information available that there was a…

I have sage 50 CA installed on my computer. My bookkeeper wen to log-in and a pop-up screen for Product Activation came up. It was asking us to enter the Company Name, Account ID and Key Code again. When we entered the information, an error message came…

We were told in September that if we did not upgrade our 2018 software that we would have problems and not be able to receive support. Essentially after many emails, we reluctantly decided that even in a slower economy that we would spend the $3500…

I recently had issues installing and running Sasge50 2019. Kept getting Key file not found message. I have to turn off all of my Windows security for the application to load properly. Any help would be great thanks. Windows 10 Ent. 1903 build …

I have been using my Sage 50 for 10 years and have gotten an annual update to the newest version every year since. The issue this has caused is that in the original version I had to click in the box that opens for Project allocations in Payables and Receivables…

I installed the latest version of connection manager for the version of the app that we're using and the connection manager software never sees any users connecting and trying to access any companies stored on the shared drives. The service is started…

Hello we are having some issues migrating Sage Simply Accounting Premium 2012 to a Windows 10 based machine. We have been getting a 'there was a problem with the connection manager while trying to connect please wait a few moments and try again' then…

Hello, We just upgraded our accounting computer, from an older Windows 7 64 bit to a new Windows 7 64 bit machine. Sage was reinstalled on the new machine and everything works perfectly fine, for somewhere between 30 minutes to couple hours. Then some…

I tried numerous times (5) to install the new 2016 update and I always get the message that the last file in the update is unsuccessful. Now I' trying to process my payroll and when I click process, I get a message saying that I'm in Jan 2015 to Dec 2015…

Hi, We have a couple of servers running Windows 2012 R2 Remote Desktop Services (aka Terminal Services). Sage50 installation is 2016.2. Issue: when opening any of the Invoices, Sales, etc.. dialog windows (you know, those that typically have a light…

Anybody else with this problem - takes 2-3 minutes for the Home Screen to appear. HP desktop unit with Intel Quad Core Q9505 - * GB RAM

I have been a Sage customer for 20 plus years. From Accpac to Simply to Sage. And despite new changes my requirements have always remained the same. I use the software to maintain purchase and other expense journals. That is all. I have never made…

Two years in a row I have had small glitches such as not allowing me to back up overiding previous back ups. 2010 Premium in 2013 so I purchased 2014 Premium. So this week I was having trouble with invoices. It would not extend the prices, I had to…