• Reinstall Sage 50 Pro 2020 (not a subscription)

    I am trying to reinstall Sage 50 Pro 2020.  Not a subsciption...I purchased the product.  I have the original email with the download link, but when I click the link, it takes me to sage knowledge base page and says "there has been an error".

  • How to install the latest edition of Sage, with the cloud, to my laptop.

    I will be traveling, and need to have my sage with me.  I am not technical at all, please make this simple.  Happy Thanksgiving to Canadians.

    I have purchased the Sage program with the cloud, and now need to install on my lap top..  When I try to download…

  • Upgrade from Sage 2013 to 2021

    Hi. I’m new to the forum.

    We recently installed 2021 Sage 50. Opened our saved files done with 2013 version of Sage 50. It says we need a 2014 or 2015 version. Is there a work around?


  • Upgrade Simply Accounting 2010 Pro to Sage 50 cloud

    I understand that it is possible to upgrade from Simply Pro 2010 to Sage 50 Premium.

    The question I have is, is there any difference between upgrading to desktop or cloud versions.

    Only upgrading to Premium to get 2 users.


  • Sage50 2017 Download link

    I need to reinstall my software and need a new link

    Thank you

  • Sage 50 Pro 2018 or 2019 Reinstallation

    I needed to reset my computer and thus re-install my Sage 50 Pro. I had the 2018 version and support to end of 2018. 

    I have the original installation file which installed 2018.1 however it appears my company file was used by a later version - presumably…

  • Uninstalling and reinstalling Sage 50 Canadian 2018

    We moved recently and since then have been getting an error msge of Key File Missing and are unable to open Simply.  Having spent AGES trying to find the answer online, it appears the best solution is to uninstall it and reinstall it.  That would be easy…

  • Installation of 2 Sage Programs

    Hello Sage Friends,

    I have Sage 50 Pro installed on my computer but need to also install Sage for Students as I am taking a Sage course.  Am I able to have 2 Sage programs installed on one computer? 

    Your help is appreciated.


  • Migrating to a new computer, Sage 50 Premium Canadian Edition, version 2018.1


    We need to move Sage 50 Premium 2018.1 from an old computer (Windows 7) to a new computer (Windows 10). We have an activation key but are uncertain as to how we do this.  Is there a step-by-step guide or document available? Any assistance would…

  • error 1603 - completely stuck on install

    Hi all,

    I deeply tried most posts re install error 1603 - no. go. I can't install SAGE CA 2021 on a new computer. HELP !

    I get these errors:

    SAGE 50 Accounting Erreur
    Une errur s'est produit durant l'installation de la composante…

  • Sage 50 CA installation on cloud server

    Hello Team,

    I recently migrated our Sage 50 CA from the local server to the ServerCloud (PasS). On the same cloud server, Sage 50 CA is integrated with the DispatchMate application meant for logistics management. From DispatchMate invoices are exported…

  • Program license expired, software needed reinstalling for read only but can't update to see data.

    To make a long story short, I have a client who for years has been operating with Sage 50 Premium as set up under their old bookkeeper.  The program is so much more than they need and given the cost difference between Premium and Pro every single year…

  • Install problems 2020 and 2021

    Having problems installing both Sage 50 2020 (.1.2) and 2021.

    The Sage install was okay right up to when I went to activate.  When I entered Codes nothing happen, I lost everything including the Sage Icon on the desktop.

    I went to uninstall and it didn…

  • upgrade

    I was running Sage 50 Pro 2014 when my computer crashed and App was deleted.  I re-loaded my 2014 disk to install app but could not access my backup files as now Sage 50 Premium was somehow loaded onto my computer with a 10 day trial and my files were…

  • 2021.1 product update

    I have sage installed on 2 computers as we use the files in multiuser mode. My colleague updated the data files but now I can not access them without updating as well. I have downloaded the update but it will not update. I get the following error. Do…


    I've been using Sage 50 since 2018. Last month I purchased a new laptop and been trying to transfer my data to it. I copied everything to a travel drive and now when I try to use it, a message tells me that I have to register online. I bought it directly…

  • Downloading on new computer

    Where do I get the information i need to download my simply accounting program on my new computer

  • need keycode

    Hello, I had to replace a pc that had Sage on it and when I reinstalled sage I entered the Account ID and Serial number, however it is asking for a Key code and I am not sure what that is. Is there a way I can find out what the Key code is?

    thank you…

  • 2018 Sage Premium Install File

    Does anyone have the 2018 Sage Premium install .exe  file they could give me? I have both my Serial Number and Activation Key Code but Sage no longer keeps any program files before the year 2020. I need to reload my program as I have upgraded my computer…

  • sage 50

    I recently purchased sage 50 Cdn  and received the download version.    I installed it and it worked perfectly.  I let a relative play around on my new laptop.   A few days later I had work to do using the sage 50 .   When I clicked to open the program  , the SAGE…

  • Install, Activation and Registration of Sage 50 Premium 2017

    my hard drive crashed so i do not have access to the simply files, would any one be able to provide me with simply 2017 download - i have my key etc..


  • Question about allowing remote access to Sage 50 database?


    I have tried to read the Sage50 website, calling Sage support and looking into this forum but the answer is still not clear to me...

    I have a very small company (2 employees) and I am looking at having my accountant working remotely. So far, the accountant…

  • sage 50 2020 installation

    Hello, I downloaded the sage 50 2020 as per the instructions of our professor. I successfully downloaded it but I can not open it, instead a window showing where it was installed opens up. What might be the problem and I hope you can fix this problem…

  • Sage 50

    Hi there,

    I recently uploaded Sage 50 2021 version on a new computer, the files that I have saved are from 2018 version, what do I need to be able to open the files in the 2021 version?

  • Re-Install, Activation and Registration of Sage 50 Premium 2017

    We purchased Sage 50 Premium 2017 back on November 4th 2016. It was licensed to our company. I have the serial number, the account ID, the key code and the invoice from Sage giving us the download link, etc. We were allowed to have it on 2 computers so…