• New Sage update - Crashes

    Hi everyone, Has anyone have updated 2024.0 and anyone having issues. Each time I have to do something in the system it crashes and closes the program completely. Then I have to re login. It works great for like 10 mins then crashes again. Will…
  • Issue since upgrade to 2023.2

    Hi Everyone, We use Sage 50 accounting in hybrid shared mode, it is in sync with 2 computer. Since the Sage update last to Sage 50 Premium Accounting (Release 2023.2) we have an issue . If we go in Suppliers & Purchases --> Invoices --> find invoices…
  • Payables 2023.2

    Hi, I have installed the update for the Canadian edition Sage 50 2023.2 and now one of my files is not allowing me to enter any new payable clients. It just freezes when I enter them and then I have to cancel out and it won't save the data. I use the…
  • Connection manager

    Connection Manager starts on host computer but not on the remote computer accessing the data, which would be fine if we didnt have multiple users, it was working fine until today, tried resharing the data and even making new folders to share and all do…
  • Poor performance searching inventory in invoice

    Hey Everyone, I have a customer that is having issues with Sage, and it seems like a common issue. Forgive my ignorance in some areas, they are my only Sage customer, most of my customers use other programs for accoutning. First their hardware setup…
  • Bank Feed

    Hi Anyone not able to get new transactions for the bank. i have hit get transactions and it says it is update but has not updated since July 6 for any of my accounts any way to fix this.
  • Sage 50 2021 CDN - Limitations

    Over the years I have reached out to Sage Chat for assistance. I have found lately that my question take a long time to get responded to and the answers are very generic, seems they always have to reach out to someone else. Is there a way to shorten the…
  • Office 365 Unable to access due to my email address

    I upgraded to Sage 50 Accounting with Office 365. I am unable to access the Office 365 due to my email address. I spoke with the helpdesk and they said my ISP is blocking them. They want me to open a gmail account. Is anyone else having this problem?…
  • sage 50 quantum v2019.1-2019.4 performance with Windows 10 updates 20h2

    hi i'm not a Sage user but i'm helping my client with a sage issue she is running Sage 50 quantum v2019.1 PC is a i5 7500, 8GB on a dell WS + mirrored HDD drives. Win10Pro v1809 Sage is ran locally on this PC, which she RDPs to from her mail PC…
  • Annual subscription plan for Sage 50cloud Accounting

    Received first renewal, do users recommend to continue with the subscription? Are the benefits worth the expense?
  • Caution when upgrading Computer to Win 10 - Rip off is alive and well in this Company.

    We upgraded our computers to Win 10 and reinstalled Sage 50 Canada Pro 2019 so that we could work on this year's books. We have been customers for over 37 years. Our backup file would not open and there was no information available that there was a…
  • Sage 50 Activation

    I have sage 50 CA installed on my computer. My bookkeeper wen to log-in and a pop-up screen for Product Activation came up. It was asking us to enter the Company Name, Account ID and Key Code again. When we entered the information, an error message came…
  • Sage Upgrade to 2020 version - Keeps Crashing our system - NO SUPPORT

    We were told in September that if we did not upgrade our 2018 software that we would have problems and not be able to receive support. Essentially after many emails, we reluctantly decided that even in a slower economy that we would spend the $3500…
  • Having to click the box to enter a payables or receivables allocation to projects

    I have been using my Sage 50 for 10 years and have gotten an annual update to the newest version every year since. The issue this has caused is that in the original version I had to click in the box that opens for Project allocations in Payables and Receivables…
  • Has anyone had a problem with the newest update?

    I tried numerous times (5) to install the new 2016 update and I always get the message that the last file in the update is unsuccessful. Now I' trying to process my payroll and when I click process, I get a message saying that I'm in Jan 2015 to Dec 2015…
  • Sage 50 2016.2 Slow Painting The Screen on Remote Desktop

    Hi, We have a couple of servers running Windows 2012 R2 Remote Desktop Services (aka Terminal Services). Sage50 installation is 2016.2. Issue: when opening any of the Invoices, Sales, etc.. dialog windows (you know, those that typically have a light…
  • 2006 simply accounting basic , upgrade to ?

    We were running 2006 Basic Simply accounting on windows xp platform. We are looking to go to Windows 7, however have found out that 2006 is not supported on this platform. searching the web, I am not able to find how to upgrade to a sage product from…
  • Sage 50 Accountants 2016.1 slow to load on Windows 10 Pro x64 - why?

    Anybody else with this problem - takes 2-3 minutes for the Home Screen to appear. HP desktop unit with Intel Quad Core Q9505 - * GB RAM
  • Sage 50 VS First Step

    I have been a Sage customer for 20 plus years. From Accpac to Simply to Sage. And despite new changes my requirements have always remained the same. I use the software to maintain purchase and other expense journals. That is all. I have never made…
  • Sage Sucks

    Two years in a row I have had small glitches such as not allowing me to back up overiding previous back ups. 2010 Premium in 2013 so I purchased 2014 Premium. So this week I was having trouble with invoices. It would not extend the prices, I had to…