Welcome to the Sage 50 Canada Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
I'm using my original version of Sage (2017)
Is there a newer version available to buy and download that is not cloud base? I need to upgrade but want a downloadable version i.e. maybe a 2019? Is this still available?
We have downsized our company to a couple of employees - 2 to 4 only. Premium edition has so much cost and features for so few people. Since 2024 version needs a new way to purchase - is there a way to move to subscription using the data we have but for…
Hello,
I need help please. I have the files from Sage 50 Quantum Accounting 2015 but want to migrate/upgrade (although from a Quantum version it is actually considered a downgrade) to Sage 50 Canadian Edition 2022. Any assistance would be greatly appreciated…
Hey Sage team, first time post here on these forums.
I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
Looking to find information on the correct posting for LTD Benefits 100% paid by employee.
The LTD payment by employee is being posted to LTD Payable account 2000 through the Payable module
The LTD payment made to the insurance company is being paid…
We purchased Sage 50 Premium 2017 back on November 4th 2016. It was licensed to our company. I have the serial number, the account ID, the key code and the invoice from Sage giving us the download link, etc. We were allowed to have it on 2 computers so…
I've been on hold for support for over 4 hours this afternoon and am now holding for a third support person. This is unacceptable! If support is experiencing higher than normal call volumes everyday, then the volume is actually normal and they should…
hi,
i have sage 50 premium 2019.0 and im trying to update it to 2019.2 but it tells me that i need to download sage 50 on the computer first before upgrading, which i already have sage 50 on the computer. what do i do for it to work?
I have a company file that was worked on by Sage in 2017 and I have not been able to update into the new programs. As a work around I have been using it in 2017 version, however I have upgraded my computer and no longer have the 2017 so I need it fixed…
I need help!! I am just about at my witts end.
I've been trying to contact sage every day since October 14th. I've spoken to people on the chat which the first person sent me to knowledgebase article (107248), as my original problem was that I could…
I received notification to download and install the 2021.0 product update.
I downloaded the update. When exiting Sage it asks the "Install Now" or "Remind Me Later" questions.
My problem is that I click Install Now and nothing happens. It asks if…
Our database is stored on the server, and there is "connction manager" on the server. However, we are changing new computer, and want to move data to a new computer(local) and not use server any more. Can I just copy the company's file from server to…
This update is a nightmare, as is Sage 50 Platinum support. I have companies that I had to restore the data on the desktop and cannot reshare. I have been on hold with support numerous times and was cut off 4 times today without being able to speak with…
Hi. I'm trying to add the program to a new laptop. I keep receiving the following message:
You have a valid ID but you are not authorized to use this feature. Contact your sage ID admin. so you can use feature.
we are a small company, all 3 of…
I purchased direct from Sage Sage 50Cloud Comptabilité Supérieur 2020 (2 utilisateurs) - Abonnement annuel avec Soutien before create my account.. I print my order confirmation. I am trying to register but I don't have a serial number. I m not received…
I have Sage 50 2020 CA Prem. The software stopped working properly in February 2020.
I can’t adjust any journals. If I try the program closes or just do nothing.
I have reinstall Sage to try and fix the problem
I just purchased Premium 2020 from Staples and received my product key (no serial #) and a link to download the software. However, the download is simply the accompanying documentation and not the software. I contacted Staples and they say it is a Sage…
Have a new computer and it doesn't have a disk drive.
Have Sage 50 Pro Accounting 2014 and want to put it on my new computer. How do I do this? I have all the information from purchasing the original.
My previous laptop crashed, and I bought a new one which does not have a CD drive, so I am unable to install Sage.
Does anyone have a copy of the Sage Pro 2012 for me to download please so that i can install my product key? Thanks!
Installed Sage 50 Accountants Edition on a new computer. Have been on with computer tech for 6 hours to try on get Sage 50 to open.......nothing.
I click to open sage 50. Says "Starting Sage 50. Please Wait......." and nothing happens is there a fix…
My bookkeeper was given permission to purchase a copy of SAGE for her home PC so she can work there while on maternity leave.
In her response to my request to send me the month end reports (Balance Sheet and Income Statement) in spreadsheet form, she…
I was told by my professor to install Sage50 2016 version and I downloaded 2016.2 version which is only available 2016 version on the site https://www.sage.com/ca/about-us/education
I tried to install in C drive still not working, and I have no idea…
Hello,
We've been using Sage 50 workstation for a few years now and the time has come to renew for another year at a cost of about $700. This is when I noticed that Sage offers a "Sage One" online product. I've searched some Sage sites and Knowledge…