Sage 50 Canada

In regard to a Sage Business Cloud account, is it possible to set a restore point or backup of my Chart of Accounts in case I want to revert back to it? Thanks for your help!

i've used simply accounting 2008 for years but the system i had seemed to wprk fine except when installing a backup and starting the file. i thought it was the age of the system. i bought a new Sage 50 in 2018 thinking i could transfer the files there…

I use Sage 50 for my company and recently my grandparents asked me to take over the books for their company because their bookkeeper passed away unexpectedly. The bookkeepers husband gave me her laptop to take what I needed for my grandparents company…

Hi, I updated for version 2024 and I can open all my companies except one. I receive the following error message: An error has occurred. To protect your business data Sage 50 will shut down immediately. I tried to recover the backup copy and I still…

I am constantly getting errors whenever I try to download data files and run the batch file. I looked for the options to add the error screenshots with this message but not sure how to do it. Can anyone guide me on the proper installation procedure for…

Require help with restoring data. I had a SSD fail and a computer store was able to extract Sage files off the SSD, but they are now files in my documents folder. I do see a file name "ibdata1", This is dated the day my HD failed, I have restored a backup…

Hello all, I have updated a company's Sage software to a new version. When I try to restore the company by selecting a back up file, the file will not enter the set up wizard. What I mean is, 1) I enter the restoration set up wizard, 2) select the…

Hello Everyone, I upgraded Sage 50 CA Premium 2018 from Sage 50 premium 2016 in 2018. The software was working fine till now. My computer broke in Feb and I bought a new one. I installed the version 2018 and restore it from the backup. It was working…

Hi All, What Sage application can you recommend for us to use and is compatible with our backup data on our old Simply Accounting Pro Version 9.0. We are now planning to upgrade to a newer or latest version. Thank you.

I need to try and start my bank recs after all my bank recs were deleted by Sage 50 support on Aug 5th. I can't balance what was balanced prior as my there is a discrepancy. I need sage support but no level 2 will pass my to management. Anyone know…

I want to restore my Sage file from backup. Sage wants me to install Chrome before upgrading to the latest version of Sage 50. I installed Chrome and Sage is STILL asking for it and not upgrading itself on my computer. I suspect that Norton might be interfering…

Is there a way to migrate all of my data (customers, vendors, invoices etc.) using a backup of my Simply accounting 2010 (.cab file)? (like doing a "restore from backup"?) Sage is prompting me to import a CSV file but i dont know how to extract this…

Hi and thanks for the help! Accountant was using simply accounting 2008. I've read through the advice here, downloaded Sage 2015. It will only let me open the old files in premium or quantrum. I tried both which seems to work, all our files appear intact…

My computer lost all my files but I managed to recover my DSB folder but not the CAB and when I try to open my folder, I can't because it asks me for the backup folder that I no longer have, How to do!?

I was trying to restore our back up data from old version (2018) to new version (2021). But we encountered an error. It states that "Sage 50 has found a problem in your company profile and cannot upgrade it. Please contact Customer Support at 1-888…

Hi. I've been using Simply accounting 2008 on an older computer. I just got a new computer and installed the 2008 SA but the backup file won't restore my data. I've checked the backup file on another older computer and it is good. When I ask it to restore…

So, my laptop got hacked, and I took it in to get cleaned out. It was taking forever for them to finish, so I bought a desktop in the meantime. I can't seem to be able to restore from backup on the new desktop. My laptop has Sage 50 Pro 2018 on it. I…

Hello, I am installing sage on a new computer and once I restored my 2 clients from back up and try to go work on them I have to go look for my files. In my old computer Sage had both files in a drop down menu that I could have chosen the one I wanted…

Hello, I'm looking into the documentation in implement the Office 365 Cloud Backup feature ( link ) and it says the user needs to be a Global Administrator. This requirement seems ridiculous to me, there is no way we can make any of our finance…

Accountant passed on and we don't have password to data. We have his laptop from the estate and I am wondering if there is a process to port the data out to our new accounting firm? Cheers Andrew Mac Dormani Group

Our database is stored on the server, and there is "connction manager" on the server. However, we are changing new computer, and want to move data to a new computer(local) and not use server any more. Can I just copy the company's file from server to…

I tried to log into my Sage drive file today, but received the error message: "You cannot open the selected company. The file owner/creator has stopped sharing this company". I must have stopped sharing it without realizing it. Is there a way to retrieve…

Hi, I have been using version 2017 accounting 50 . I recently installed version 2019 accounting 50 and converted the data. I found when I backup my computer at closing, the size of the cabinet file is doubling, but I only entered 80 entries.I am wondering…

Hi, I recently update my accounting 50 2019 version. I found when I backup my company at closing , the size of the cabinet file is doubling, but I only entered 80 entries. I am wondering if it will doubling forever..... . Please help me to find out…

I have a client who has his own off the shelf version of Sage 50 2019.0. I have my own accountants version and over the years have been sharing the file (I do all the inputting on my version and just restore a back up copy for him to view on his. Hasn…