This error indicates a problem in the data set which is hindering the conversion process. The error could be as simple as two accounts having the same name. Or a little more complex being that the data integrity is out of balance. The easiest one to check first is the data integrity. Go to Maintenance/Check data integrity. If this appears to be OK I would try an advanced data check from the same menu drop down. Next in series I might even try the Advance database check but this cannot be done with a shared RDA file. You will have to stop the share first. If everything still seems to be OK I would then look for duplicate account names. Drop the CoA into excel and sort data using the account names then scan the list. If all of this proves nothing I would then call Support at the number provided. As this is an upgrade of the program from 2018 to 2021.2, if you have a subscription, there should be no cost.

Just a few ideas to try. 

Hi Alwyn,

Good day.

Gonna try this.

Thank you very much.

Hi Alwyn,

Good day.

Gonna try this.

Thank you very much.