Bank Feed

Hi Anyone not able to get new transactions for the bank. i have hit get transactions and it says it is update but has not updated since July 6 for any of my accounts any way to fix this.

Parents
  • I'm having the same issue with BMO now.  Says I have to enter the banking info again, but then it is unable to connect.  

    So frustrating.  I'm on tech support with sage at least once a week.  Every time I open the program there's a new issue.

  • Like I indicated already, I don't use the bank feeds but from other bank connects I do use I know that many problems, not all, are caused by the banks changing their own systems. With the many banks and credit unions being used and each has their own programs being updated frequently it must be hard for the accounting software to keep up. Yes, there are some problems that are to be laid right at Sage's door but not all. I have no solution or work around just some sympathy for the people using Bank Feeds. Sage support may already know of the issues but many times it is one of us users who advise them first. Using chat gets through quicker and also the call back systems does work. I have used both of these.  

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  • Like I indicated already, I don't use the bank feeds but from other bank connects I do use I know that many problems, not all, are caused by the banks changing their own systems. With the many banks and credit unions being used and each has their own programs being updated frequently it must be hard for the accounting software to keep up. Yes, there are some problems that are to be laid right at Sage's door but not all. I have no solution or work around just some sympathy for the people using Bank Feeds. Sage support may already know of the issues but many times it is one of us users who advise them first. Using chat gets through quicker and also the call back systems does work. I have used both of these.  

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