I discovered that my payroll taxes are not calculating correctly. I had to do it manually on Canada Revenue website (PDOC) at the start of the new year because I noticed Sage was not taking off enough taxes compared to previous years payroll. I am working on payroll again and I had to resort to the PDOC again this pay period because it is still incorrect. The person is EI exempt.
2021 Calculations compared:
Sage Calculations: CPP $76.75 - Income Tax $106.09
PDOC calculations: CPP $84.70 - Income Tax $278.97
I tried calling customer support but there is no help available. Now I am worried that all my employees calculations for the last two pay periods are incorrect!