2021.1 product update

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I have sage installed on 2 computers as we use the files in multiuser mode. My colleague updated the data files but now I can not access them without updating as well. I have downloaded the update but it will not update. I get the following error. Do I need to uninstall the software and reinstall it for it to work?

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  • Hi 

    Thanks for reaching out, here are some links to the KB downloads for Sage 50 CA version 2021. The automatic download will only prompt for the first computer as in the case for your colleague*,…

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  • 0
    SUGGESTED

    Hi 

    Thanks for reaching out, here are some links to the KB downloads for Sage 50 CA version 2021. The automatic download will only prompt for the first computer as in the case for your colleague*, you'll have to manually access the install from a download or copy of the install file available on your colleague's machine's C/Sage folder.

    Download:

     Version 2021

    106922 (FULL  product download)

    108351 (2021.1 Update only*)

     

     

    Warm Regards, 
    Erzsi

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  • 0
    SUGGESTED

    Hi 

    Thanks for reaching out, here are some links to the KB downloads for Sage 50 CA version 2021. The automatic download will only prompt for the first computer as in the case for your colleague*, you'll have to manually access the install from a download or copy of the install file available on your colleague's machine's C/Sage folder.

    Download:

     Version 2021

    106922 (FULL  product download)

    108351 (2021.1 Update only*)

     

     

    Warm Regards, 
    Erzsi

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