I have a company file that was worked on by Sage in 2017 and I have not been able to update into the new programs. As a work around I have been using it in 2017 version, however I have upgraded my computer and no longer have the 2017 so I need it fixed. I call Sage only to be told there is no one available and to visit Sage City for assist or try again later.
When I open the program in the 2018,2019,2020 or 2021 version. It starts the update, then at about 80% shows an error message saying "Unable to open company.
Anyone have an idea how I can get this resolved?