Installation

Hi.  I'm trying to add the program to a new laptop.  I keep receiving the following message:

You have a valid ID but you are not authorized to use this feature.  Contact your sage ID admin. so you can use feature.  

we are a small company, all 3 of us use the program, could you explain to me how I could do this?

  • Hi Christine Burke:

    In order to have 3 users using Sage 50 at the same time you must have the Sage 50 Premium 4 user license. It appears you may only have the 2 user license. You may have 3 installations of the product but only 2 at once can use the product at the same time using Sage 50 Premium.

    Hope this helps!