The file owner has stopped sharing this company

Question

I tried to log into my Sage drive file today, but received the error message: "You cannot open the selected company. The file owner/creator has stopped sharing this company". I must have stopped sharing it without realizing it. Is there a way to retrieve the data and log in?

Alwyn · Answer

If you are the owner/creator and stopped the sharing then you should be able to start the sharing. You should have a copy of the file on your computer at the time your stopped sharing. Open this company file and share it again. Do not log into Sage Drive as you know it is not in Sage Drive.

Sage 50 Canada

The file owner has stopped sharing this company

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