Sage 50 Canada

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Sign in/password issue ? installed Sage Pro Premium Canadian edition

Posted By Saskia over 6 years ago

I installed Sage 50 Premium Canadian edition. Set up password for Sage and Sage drive. Now when I go to sign in it opens up Sage drive I enter password and states I have a vaild ID but contact Admin for sign in. I am the admin. What did I do :) and fix :)

0 Jason. over 6 years ago

I would recommend you try login Sage drive management centre first

https://drive-na.sage.com/mc?opco=canada&lang=en-ca

If you can not login management centre, I would check see if your Sage Drive is activated

by going to File , Sage drive, Share your company and introduction screen there is "activate it now" option
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0 Saskia over 6 years ago in reply to Jason.

thank you it worked :)
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0 FormerMember over 4 years ago

I had same message this morning (with a system that has been set-up for a year). It was OK after about 45min to 1 hour. According to support analyst, it was likely a temporary issue on the Sage side with the Sage drive connection.
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Sage 50 Canada

Sign in/password issue ? installed Sage Pro Premium Canadian edition

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