• Error Log?

    I'm getting the following error message: Sage 50 cannot open the database because the database engine reported an error. Please see the error log for more information. Only thing is, I don't know where to find the error log. Can anyone help? Or even…
  • Sage50 Newbie - Quote - Record

    Hi everyone, New & I have an error, "The estimate must have a quantity ordered. Be sure the Contract column contains an amount.", when I click "RECORD" button after writing up my quote for services. The "QUANTITIES" column is highlighted blue and am…
  • My Data File appears to be locked.

    When I try to open my current session of Simply Accounting I get to the point where it says OK next to the session date. When I click on OK the program disappears i.e. will not open. I have noticed a File? with a name the same as my data file. This file…
  • Unhandled Exception Error

    Has anyone fixed the unhandled exception error when entering purchases or sales?
  • Data base engine error

    Is anyone else being asked to pay $900 plus on top of Client care to clean up error history??? Seems fishy to me. I just had 2023 installed and it was working and now i moved my computer to my desk it is not working. But....they can fix it in 2 hours…
  • Can't open program

    I can not open one of my Sage accounts. I received the message"Sage 50 Accounting cannot open the database because the database engine reported an error" Does anyone here know how I can fix this issue? Thank you! Betty-Ann
  • [Happened Again] - Old version of Simply (2007) - Accounts payable related items not working (make other payment, make payment, etc) all of the sudden

    EDIT - See update at the end - Got DButil to load but now don't have the System Admin password... So it appears the same thing that happened to me 6 years ago is happening for another company and I can't seem to fix it. I found this old thread I…
  • Data Inconsistencies

    I have run into this issue before and was able to fix it, but can't for the life of me remember how... I'm hoping someone can assist. My Sage 50 Canada (2023.2) file has data inconsistencies. Debits and Credits don't balance. It's not in the A/R or A…
  • Sage 50 accounting will not let me start a new fiscal year

    When i try to start a new fiscal year i get the follow error When i follow the steps and restore from back - get the same error. When i run ADC i get the follow error as well I am running Sage 50 premiere accounting, 2023
  • Data Repair Service Provider?

    Has anyone found a company that can dig deep into a Sage 50 data file to uncover and repair issues. Our file has countless issues now e.g. different inventory numbers for the same item in the same location depending on what report you run and who runs…
  • Sage 50 2023-1 Accounting cannot open the database because the database engine reported an error

    My 2023-1 Sage 50 Accounting cannot open the database because the database engine reported an error. Please note that there's no error in the errorlog. Please what should I do to proceed on launching the program?
  • AP Data Inconistencies

    I have AP data inconsistencies - my GL account is lower than my subledger account. The amount identified is a specific monthly payment that we have made for the past 3 months. I deleted the original invoice and payment and re-entered both for December…
  • I can't start a new year

    Hi Sage Community, I'm trying to start a new year but I receive an error message "An error has occured transfering the data of the actual exercice to the previous one". (first image) I ran the "advanced verification" but didn't work either (second…
  • Opening a file

    Sage 50 cannot open the database because the database engine reported an error. Please help me.
  • I can not advance to a new calendar year.

    Sage 50 2022.2, I have cleared all past years historical data, restored backup made in early Nov. (before installing 2022 upgrade) will advance to Jan. 1,2022 but backups made after 2022 upgrade will not. Advance Database Check gives an error and the…
  • I'm trying to "Start a New Year" and get error message ... moving current year's data to last year.

    Hi, I'm trying to start my new year and I get an error message " An error has occurred while moving current year to last year. As a result, the new fiscal year could not start. Please restore from backup or run Advanced Database Check" In the log file…
  • Simply Accounting 2010 Help

    When trying to change the calendar year. I receive an error message regarding moving payroll information to previous year. told to do a advance database check, which resulted in message that problem was detected but not fixable. Any suggestions how i…
  • How do I find out where a data inconsistency is between debits and credits?

    I ran a data integrity report and everything is balanced except my total debits and credits. I have run an "ALL JOURNALS" report going back to our first year of operation in 2011 and every year shows a balance between total debits and credits. Where else…
  • Missing File

    Hello - I am getting a message telling me I have a missing file and to check my data directory to make sure the files are there. I am not sure how to exaclty do that ?How would I know which file is missing - TIA Margrit
  • Technical issue

    I don't know where else to turn to but I am unable to open my Sage 50 Pro Accounting 2020 program on my computer. It shows that the program is opening, then it tries to open my company file and this is the screen message I get: Cannot open company file…
  • ISO an independent consultant who can do a back-end repair on Sage 50 Canadian, version 2016.3

    I hired a new bookkeeper a few years ago, and had to upgrade my version of Sage so she could work on it. We didn't realize until the year end that there were issues with the data. It looks like these happened with the upgrade - likely because it was…
  • ISO an independent consultant who can do a back-end repair on Sage 50 Canadian, version 2016.3

    I hired a new bookkeeper a few years ago, and had to upgrade my version of Sage so she could work on it. We didn't realize until the year end that there were issues with the data. It looks like these happened with the upgrade - likely because it was…
  • [0010-sage50_50_ca\rel\2021.1_hotfix] is not responding

    Anyone having issues with the database not responding
  • Database Engine Open Error

    I've been using Sage since the Simply Accounting Days. For I don't know how long that whenever I closed the app, whether I backup or not, it always returns the 'Database Engine Open Error' message. But then it will open again next time. In fact I just…
  • Data error. Sage 50 Canadian Edition 2021.1 Advanced Check & Repair tool cannot adress the issue. data table TBRTR

    I am using Sage 50 Canadian Edition 2021.1 I used "open as an admin" to open the sage program. I am in the single-user mode and logged in as a system admin. I have some issue that cannot post into a future date. cannot add departments in payroll. when…