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  • Sage Drive

    I used to use Sage Drive to share access with the accountant, now I cannot add the updated backup to the Drive. Do I have to set up a new user directly in SAGE 50 Can. Ed.? I also used to use the Drive as an extra backup location, but I can no longer…

  • Error code

    I am just finishing entering in history mode. I installed Microsoft 365 business and integrated with Sage. OneDrive synced with my files, so when I tried to open Sage again, it didn’t work, throwing an error code that couldn’t find files (I assume because…

  • Recent synchronisation issues

    Hi Recently, mainly since 2021.0 installation or shorlty after, we are ofter experiencing issues while we are working on Sage. This mainly reocurs when we either submit an invoice or close Sage. Sage Drive Synchronisation pop up is showing and it…

  • "Another user is updating the company file now and has blocked you. Try again."

    I haven't found any post referencing this exact error message and am astonished because it is the root cause of problems in our organization. We use Sage Drive and have around 3/4 users online when someone/everyone encounters this error. I've reached…

  • recaptcha issues when trying to access client data on sage drive

    I am having a heck of a time logging into Sage Drive to access my clients data that is on the cloud. At times I have had to do over 50 recaptcha pictures only to end up getting locked out completely - other times I don't get a recaptcha at all - anyone…

  • Sage 50 CDN Sage Drive 2nd user

    I have Sage Drive already activated and uploaded/shared. My question is that with my laptop being the main computer, how does a second employee log in to Sage Drive from an off site location, with their own laptop, use our Sage 50? I've already added…

  • Sage 50 CA-Sage Drive

    I have just started to use Sage drive to work between my desktop and my laptop. Since starting Sage Drive, I have to log into SAGE drive everytime instead of just being able to work on my desktop with my local files. Also, there are times when I have…

  • RE: How to 'upload' a cloud company after downloading it and doing a restore.

    I think you must be talking about Sage Drive. The thing to remember about the Sage Drive service is that the main data always stays on the computer where it was uploaded from. The Sage Drive service is only a bidirectional (sending and receiving) synchronizing…

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