• Character input - not a keyboard issue

    We have been having this issue for YEARS. We have called multiple times, it is happening on multiple computers, and is not the keyboard. We have even had a video conference with Sage. We are entering invoices and all of the sudden, our letters and numbers…
  • ibdata1 file is 900GB how do i make it smaller

    The ibdata1 date file is growing very large and seems to keep running - any ideas on how to stop it and reduce it
  • Importing transactions

    We use a custom made application that stores our invoices. Is there a way to import these transactions? The files can be converted to CSV or Microsoft Excel. Is there an application that do the import? Are there templates available showing how to…
  • data

    due to dard drive crash I started imputting data onto a temp file so I could pay bills etc. Now I have my data back is there any way I can merge the temporary entries back into my regular file? Tannis Fahlman
  • Error Log?

    I'm getting the following error message: Sage 50 cannot open the database because the database engine reported an error. Please see the error log for more information. Only thing is, I don't know where to find the error log. Can anyone help? Or even…
  • backup

    hello, i am trying to open a backup from a USB stick. how do i do this? it's giving an error code that i don't have the right requirements. thank you
  • Sage50 Newbie - Quote - Record

    Hi everyone, New & I have an error, "The estimate must have a quantity ordered. Be sure the Contract column contains an amount.", when I click "RECORD" button after writing up my quote for services. The "QUANTITIES" column is highlighted blue and am…
  • SAGE 50 Canada ODBC 32 Bit MySQL read/write Connection restarts Sage

    Sage 50 Pro ... Win 10 Pro 64b ... Office Pro 2019 32b ... ms Access 32b ... Mysql ODBC 32b ... ODBC connection read-only appears to work fine to retrieve customer data ... however ... any attempt to make a read/write connection to make corrections/changes…
  • Adding Links to AP Invoices for Reference

    We are looking to start saving a scan of say, an AP invoice to our system via the link icon in the tool bar. We are saving the scans (pdf) to our dropbox account. Yesterday I completed one to test it, and because it was in a folder only accessible to…
  • Server is too busy right now. Try again later

    I cannot get past this error "Server is too busy right now. Try again later" I have tried two workstations and get the same error. both machines are current with all windows updates. i only get the error with on of my shared companies.... the other…
  • Cloud Back up failed

    I am unable to back up my data using Cloud. It processes as if it were going to do so, showing that it uploads, but then I get an error message saying Cloud backup unsuccessful. Thoughts on how to rectify? Thanks!
  • Importing transactions with IMP file

    I have been trying to import purchase invoice transactions using an IMP file with very little success. I have the following simple file to import and can't get past the first error. Here is the file <Version> "31101", "1" </Version> <PurInvoice> …
  • My Data File appears to be locked.

    When I try to open my current session of Simply Accounting I get to the point where it says OK next to the session date. When I click on OK the program disappears i.e. will not open. I have noticed a File? with a name the same as my data file. This file…
  • Save your company with a different name

    Hello, I seem to be having trouble when saving my company. I always click save as & resave over the same file. The last few days after I try to save using the same file name I've been using, I get a message that says "Save your company with a different…
  • Synchronization

    why does our shared data files randomly synchromize when someone is in the middle of a transaction
  • Importing Chart of accounts to New Company in Sage 50

    I am setting up a new business in Sage 50 2021 that will carry on the same business I previously carried on in partnership with my late wife, so it makes sense to use the same chart of accounts, just starting everything from zero again. If I import…
  • Unable to use Client Backup CAB file

    We run an Accountant's Edition of Sage 50 Canada. Since the update, now when a client sends us a .CAB backup file, it is wanting us to login as the client. In the past, we could Restore from Backup - use "sysadmin" and their password - and we're good…
  • ODBC Connection Using MS Access

    I've created an ODBC connection to my data and linked a few of the tables in an Access database. The data opens fine but every time I try to create and run a query my MS Access will crash, shut down, and try to reopen. Hoping someone can help me!
  • Sage 50 canada IMP import error line numbers

    I have got our custom IMP file format working very well with all the info I've found on these forums. The one thing I am unable to figure out is how the line number of a failed detail corresponds to the IMP file. For example, I have "Line 126: Select…
  • Import from Quickbooks

    Hi I apologize if this has already been asked. I looked but the only info I found was from 10 years ago. I am getting a new client whose previous bookkeeper uses Quickbooks. Is it possible to import the Quickbooks data to my Sage 50? If so, how? Thankyou…
  • Unhandled Exception Error

    Has anyone fixed the unhandled exception error when entering purchases or sales?
  • Duplicate .dat file for Supplier Direct Deposit upload

    Every time I upload a file for Supplier Direct Deposit, it creates 2 files: One with the name I created for the file and the other with the creation number. Example file #1 would be APDIRECT - John (this is the file I named and saved) and File #2 would…
  • files saved on iCloud not compatible with Sage

    Uploading a backup file I saved on icloud (in error!) Any one have a clear, step by step on how to move it so Sage can open it?
  • one drive save locations

    can someone tell me why sage isnt able to use cloud storage? especially now that every single file is cloud storage if you use onedrive, there is not a single folder on any computer I own that saves only locally, which, with the new 2024.0 update now…
  • Sage import for multiple company codes

    I import a CSV file for daily deposits. I import for over 30 different companies. The company codes consist of all numbers, all letters or a combination of letters and numbers. Our current code is for company codes that have numbers only: sComp…