• SAI Backups

    Last bookkeeper sent a backup file with SAI extension on the end.  Restore doesn't recognize or see the file.  Can I somehow get the data from this file?

  • Missing data

    Hello, I never backed up my data after each daily session as I assumed it was stored in the cloud. All entries were stored each time I opened the program. My desktop died and I am told that there is no way to recover the data, so I may have lost years…

  • Really messed up some Journal Entries -

    I create a Saved file at the end of each month.      I really messed up some journal entries this month September and I would like to just go back to my previous month's Saved file and start again.   Is this possible?     If I click on the previous month…

  • 2013 Sage 50 Pro Accounting error "files missing"

    I have Sage 2013 Pro accounting and am trying to put it on my home computer to work from home. However, I keep getting a message "Cannot open company file. A required data file is missing. I get this error when trying to open a data file or restoring…

  • GIFI

    I am trying to create a GIFI file for a client:-

    FILE

    >> Import / Export

    >>>> Electronic Filing

    >>>>>> Export GIFI

    but I keep getting the following error message - Unable to open the GIFI file.

    Any ideas anyone?

  • How to import Credit notes in Sage 50

    Hi, 

    I have 800 credit notes to enter in Sage50 Canadian Edition , i want to know if it is possible to import them? i already know how to import sales invoices through an .IMP file, i want to know if it is possible to do the same for credit notes, if n…

  • How to import basic invoices?

    Hi all,

    I just want to do something very basic, that is, to import a simple invoice into SAGE50!  I cannot find anything on how to do it (unless I missed something)

    Lets assume I have an invoice (date, description, amount, accounting code #)

    - How do…

  • Balance Sheet out a penny - What could have happened?

    Hello All,

    I have been boggled.  The last several months of the balance sheet have been out a penny with a $0.01 showing up in Retained Earnings - Previous Years.

    I have figured out that the error happened sometime between April 13th, 2021 and May, 12…

  • Unable to get Connection Manager to run so that I can access my data.

    I sign on to my computer as an administrator, according to Settings, Your info.

    No one else uses my computer.  There are no other computers connected to this computer.

    I have Sage 50 Pro Accounting 2021.1.1 installed on this computer and the data files…

  • Restoring Original File

    I started going through the Chapter 3 steps in Bihn's Bins to get used to the software. I did backups in the places the book told me to.

    Now I need to go back to the original file for a project for the course I am taking.

    The original file has all…

  • Export Data for one year

    Hi all,

    We have data from an old company file that did not recover after a data file repair.  When we rolled from 2019 to 2020, the data was fine; the data from 2020 to 2021, the 2019 data disappeared.  The 2020-2021 file was repaired but the data is still…

  • Missing File

    Hello - I am getting a message telling me I have a missing file and to check my data directory to make sure the files are there.  I am not sure how to exaclty do that ?How would I know which file is missing - TIA

    Margrit 

  • Technical issue

    I don't know where else to turn to but I am unable to open my Sage 50 Pro Accounting 2020 program on my computer.  It shows that the program is opening, then it tries to open my company file and this is the screen message I get:

    Cannot open company…

  • ISO an independent consultant who can do a back-end repair on Sage 50 Canadian, version 2016.3

    I hired a new bookkeeper a few years ago, and had to upgrade my version of Sage so she could work on it.  

    We didn't realize until the year end that there were issues with the data.  It looks like these happened with the upgrade - likely because it was…

  • ISO an independent consultant who can do a back-end repair on Sage 50 Canadian, version 2016.3

    I hired a new bookkeeper a few years ago, and had to upgrade my version of Sage so she could work on it.  

    We didn't realize until the year end that there were issues with the data.  It looks like these happened with the upgrade - likely because it was…

  • Missing Company Files

    A (very) long time user of Sage 50 Accountant Edition (currently 2021.1.1).  Recently, I've been having company files go missing.  Completely gone, both the SAJ and SAI files.  I've had it happen three times now.  The first time, I had no idea what…

  • Fiscal YE Change in the middle of year - Data Specialist to import transactions into new fiscal Calendar Year

    Looking for a data specialist to import transactional data from Jan-May 2021 into a new company, or existing. Required for two companies.

  • [0010-sage50_50_ca\rel\2021.1_hotfix] is not responding

    Anyone having issues with the database not responding

  • Supplier Price List - Import and Create New Items

    Supplier Price List - our suppliers provide us with a price list in excel.  Will the import within Sage 50 Cloud Canada find the equivalent item number, update description and add price?  If the number is not found will it add it?   If not is there another…

  • Bank Feed can't get transactions - "No transactions have been downloaded. Sage is up to date"

    Having trouble with the "Get Transactions" button in the Match Bank Transactions window.   It's been working just fine for months, up until a week ago.

    When I click it, I get the message "No transactions have been downloaded.  Sage is up…

  • Database Engine Open Error

    I've been using Sage since the Simply Accounting Days. For I don't know how long that whenever I closed the app, whether I backup or not, it always returns the 'Database Engine Open Error' message. But then it will open again next time. In fact I just…

  • New 'company' recurring transactions

    I'm creating a new company based on another one. Can I import Recurring Transactions?

  • Opening shared company on home computer and being asked to start the new fiscal that was already started on the office computer

    Good morning,

    I set up Sage 50 on my home computer last week, and want to use it for the first time in this fiscal (which started April 1st). I've already opened the new fiscal at the office, but now at home I'm being asked to back up my files and open…

  • Import Recurring Transactions

    I'm using Sage 50 Pro Accounting. I just created a new company. Is there a way to import recurring transactions from another company?

  • My backups won't load - Sage 50 Pro 2019

    Hi, I have Sage 50 Pro 2019 on a PC at our office.  Since Covid 19 and I'm now working at home, we decided to move it to a laptop that I could travel with.  Our IT person downloaded the Sage on the laptop, but my backup's won't load.

    I tried…