• Can you create a backup that is not a cabinet file?

    How do you create a backup that is not a cabinet file?
  • Online Backup

    Is Online Backup already included in my license or this is another subcription that I need to pay. I want to connect it to my MS 365.
  • sage Err0r

    signed out and turned off computer; restarted computer and clicked on sage 50 canada to open and it came up with Sage 50 cannot open database because the database engine reported an error
  • Pro to Premium

    I'm current using Sage50 Pro and now I want to upgrade to Premieum. Can I open the data that I back up from Pro to Premium?
  • Error message - "data base engine reported an error"

    Hello, I have a message an Error message - "data base engine reported an error" and now I cannot get into my files.....anyone come across this before or have any suggestions?
  • Character input - not a keyboard issue

    We have been having this issue for YEARS. We have called multiple times, it is happening on multiple computers, and is not the keyboard. We have even had a video conference with Sage. We are entering invoices and all of the sudden, our letters and numbers…
  • ibdata1 file is 900GB how do i make it smaller

    The ibdata1 date file is growing very large and seems to keep running - any ideas on how to stop it and reduce it
  • Importing transactions

    We use a custom made application that stores our invoices. Is there a way to import these transactions? The files can be converted to CSV or Microsoft Excel. Is there an application that do the import? Are there templates available showing how to…
  • data

    due to dard drive crash I started imputting data onto a temp file so I could pay bills etc. Now I have my data back is there any way I can merge the temporary entries back into my regular file? Tannis Fahlman
  • Error Log?

    I'm getting the following error message: Sage 50 cannot open the database because the database engine reported an error. Please see the error log for more information. Only thing is, I don't know where to find the error log. Can anyone help? Or even…
  • backup

    hello, i am trying to open a backup from a USB stick. how do i do this? it's giving an error code that i don't have the right requirements. thank you
  • Sage50 Newbie - Quote - Record

    Hi everyone, New & I have an error, "The estimate must have a quantity ordered. Be sure the Contract column contains an amount.", when I click "RECORD" button after writing up my quote for services. The "QUANTITIES" column is highlighted blue and am…
  • SAGE 50 Canada ODBC 32 Bit MySQL read/write Connection restarts Sage

    Sage 50 Pro ... Win 10 Pro 64b ... Office Pro 2019 32b ... ms Access 32b ... Mysql ODBC 32b ... ODBC connection read-only appears to work fine to retrieve customer data ... however ... any attempt to make a read/write connection to make corrections/changes…
  • Adding Links to AP Invoices for Reference

    We are looking to start saving a scan of say, an AP invoice to our system via the link icon in the tool bar. We are saving the scans (pdf) to our dropbox account. Yesterday I completed one to test it, and because it was in a folder only accessible to…
  • Server is too busy right now. Try again later

    I cannot get past this error "Server is too busy right now. Try again later" I have tried two workstations and get the same error. both machines are current with all windows updates. i only get the error with on of my shared companies.... the other…
  • Cloud Back up failed

    I am unable to back up my data using Cloud. It processes as if it were going to do so, showing that it uploads, but then I get an error message saying Cloud backup unsuccessful. Thoughts on how to rectify? Thanks!
  • Importing transactions with IMP file

    I have been trying to import purchase invoice transactions using an IMP file with very little success. I have the following simple file to import and can't get past the first error. Here is the file <Version> "31101", "1" </Version> <PurInvoice> …
  • My Data File appears to be locked.

    When I try to open my current session of Simply Accounting I get to the point where it says OK next to the session date. When I click on OK the program disappears i.e. will not open. I have noticed a File? with a name the same as my data file. This file…
  • Save your company with a different name

    Hello, I seem to be having trouble when saving my company. I always click save as & resave over the same file. The last few days after I try to save using the same file name I've been using, I get a message that says "Save your company with a different…
  • Synchronization

    why does our shared data files randomly synchromize when someone is in the middle of a transaction
  • Importing Chart of accounts to New Company in Sage 50

    I am setting up a new business in Sage 50 2021 that will carry on the same business I previously carried on in partnership with my late wife, so it makes sense to use the same chart of accounts, just starting everything from zero again. If I import…
  • Unable to use Client Backup CAB file

    We run an Accountant's Edition of Sage 50 Canada. Since the update, now when a client sends us a .CAB backup file, it is wanting us to login as the client. In the past, we could Restore from Backup - use "sysadmin" and their password - and we're good…
  • ODBC Connection Using MS Access

    I've created an ODBC connection to my data and linked a few of the tables in an Access database. The data opens fine but every time I try to create and run a query my MS Access will crash, shut down, and try to reopen. Hoping someone can help me!
  • Sage 50 canada IMP import error line numbers

    I have got our custom IMP file format working very well with all the info I've found on these forums. The one thing I am unable to figure out is how the line number of a failed detail corresponds to the IMP file. For example, I have "Line 126: Select…
  • Import from Quickbooks

    Hi I apologize if this has already been asked. I looked but the only info I found was from 10 years ago. I am getting a new client whose previous bookkeeper uses Quickbooks. Is it possible to import the Quickbooks data to my Sage 50? If so, how? Thankyou…