• ibdata1 file is 900GB how do i make it smaller

    The ibdata1 date file is growing very large and seems to keep running - any ideas on how to stop it and reduce it
  • data

    due to dard drive crash I started imputting data onto a temp file so I could pay bills etc. Now I have my data back is there any way I can merge the temporary entries back into my regular file? Tannis Fahlman
  • backup

    hello, i am trying to open a backup from a USB stick. how do i do this? it's giving an error code that i don't have the right requirements. thank you
  • Cloud Back up failed

    I am unable to back up my data using Cloud. It processes as if it were going to do so, showing that it uploads, but then I get an error message saying Cloud backup unsuccessful. Thoughts on how to rectify? Thanks!
  • Save your company with a different name

    Hello, I seem to be having trouble when saving my company. I always click save as & resave over the same file. The last few days after I try to save using the same file name I've been using, I get a message that says "Save your company with a different…
  • Unable to use Client Backup CAB file

    We run an Accountant's Edition of Sage 50 Canada. Since the update, now when a client sends us a .CAB backup file, it is wanting us to login as the client. In the past, we could Restore from Backup - use "sysadmin" and their password - and we're good…
  • files saved on iCloud not compatible with Sage

    Uploading a backup file I saved on icloud (in error!) Any one have a clear, step by step on how to move it so Sage can open it?
  • one drive save locations

    can someone tell me why sage isnt able to use cloud storage? especially now that every single file is cloud storage if you use onedrive, there is not a single folder on any computer I own that saves only locally, which, with the new 2024.0 update now…
  • I need some help resotring from backup. It gives me an error saying a required file is missing.

    I need some help resotring from backup. It gives me an error saying a required file is missing. Could someone assist me please?
  • open file from restore

    Hi I start using Sage 50 Two days ago and I don't know anything about Sage. I download a back up for first time and I wanted to work on it but when I opened it from restore back up sage gave me that message file already exists, Do you want to replace…
  • Using a file on 2 devices

    When using a file on 2 different computers, should we select 'open the last company I worked on' or 'connect to a shared company'? One of our staff mostly uses our Sage files for all bookkeeping and reconciliations while another team member uses it…
  • Error message: 'this file is being used by another application'

    I am trying to 'restore' my company file with backup on a USB. When it asks what company name/file I want to restore to, and I enter the company name that is on my PC, I get the above message and am unable to proceed with updating the Company's current…
  • how can i delete a company

    Ensure you aren't logged in to the company you want to delete. Whilst logged in, click File, click Delete Company then if prompted enter your password. Select the company you want to delete, click Delete Company then click Yes. Click OK then click…
  • Moving data from a shared drive to a stand alone computer in Sage 50

    I have just purchased a new laptop that i would like to transfer my Sage 50 accounting program to. at the same time, i would like to store my data on the laptop. the program is currently running on an old desktop computer and the data is stored on a shared…
  • Sage 50 Premium vs Sage 50 Accountants Edition

    Sorry if the following seems basic - I am new to the world of Sage having been a QuickBooks user for years. I have been asked to assist on a project where the client is currently using Sage 50 Premium. The Sage file is stored at the company location…
  • Backup

    Hello, I have been using Sage 50 Canada for about 3 years now and have never had this problem. When I to backup my files the backup screen just sits there and then just disappears. I cannot do a backup, I have tried backing up to different drives as well…
  • Shared not working again

    I tried to open Sage this morning and once again it was not in shared, I noticed before completing the opening and stopped. Why does this always seem to happen after a Microsoft update, which Sage wants us to do, so we do and then this happens. I…
  • File Structure for Sage 50 Canada & what it does

    I've been using Sage for over a year now, but I don't really understand the file structure and how it works. I've recently encountered a problem I'm not sure how to deal with. I seem to have lost some data in my Sage file and I started to restore various…
  • setting up auto back up

    Hi, I'm trying to set up an auto back up in sage 50, i only see a regular a regular back up and not automatic back up. can someone kindly assist. thanks. Richard
  • Sage 50 Premium Accounting 2021 Version

    For two years I have been using one user license in a 2 user package. I finally needed to use the second licence. I backed up my data from the first licence and tried to restore in the second licence. An error message indicates that my first licence is…
  • backup

    the backup file for this company would exceed 2GB which is more than the maximum size, Sage 50 cannot create a backup, I know theres a few years on here what can I do?
  • backup

    is Sage program do backup somewhere? I DONT SEE BACKUP ON MY COMPUTER BUT IS IT ANYWAY TO RETRIEVE FILES 5-6 MONTHS BACK? PLEASE HELP ME . THANK YOU
  • Cannot backup company file

    Get the following error message "the backup for this file would exceed 2GB, which is more than the maximum size. Sage 50 cannot create the backup" I checked into the details on the file and it is being caused by the errorlog which is 1.89 GB I…
  • Losing a File

    I have a lost a client file in my Sage 50 Accountant version. I had used it on Feb 24, and now it is not in my drop down list of clients. Any idea what could have happened or where to look for their files?
  • help

    I am new to Sage, the previous bookkeeper sent me a back up from the simply desktop but I am having a hard time transferring it.