• Back Error - Unable to open a file to be backed up

    Hello Fellow Sagers & Sagettes! I'm brand new to using Sage. I created a new 2021-2022 file and it has no data (File size 1KB). When I normally close Sage it back it up my 2020 - 2021 with no issues. When I close sage under this new file I receive the…
  • Automatic daily backups- multi user

    My automatic daily backup has never backed up for me, we use Sage 50 multi users, and the backup location ONLY is pointing to dropbox. I chose daily backup and found out i haven't backed up in months!! Any tips?
  • UNABLE TO BACK UP & and the system will shows system has been stopped working when i click into the payment journal (Simply Accounting Pro)

    I am not able to back up my entries. and when i click into the payment journal, it states that the software has been stopped working and forced to close program.
  • SAGE 2018, unable to download a data from company from sage-drive

    Hi Friends. My accountant was using sage 50 -2018 without issues, and suddenly he could not open the company. While trying to download from sage drive, message comes that data file is missing , while he already has old backups. Someone please help…
  • Help with accountant's copy!

    I don't know how to open my accountant's copy of my file. The icon is a filing cabinet, I click on it and just a bunch of files pop up which I can't open. What do I do to open it? Also all my backups are the same icon and does the same thing. When…
  • Not updating/ Can't open Company File

    We are running Sage 50 Pro Accounting 2014. We have all the files necessary (SAI and SAJ), it has been narrowed down to when we open the SAI for the company file it says it needs to upgrade to open the company file. We tired to open a backup file…
  • Back up failure - Sage Simply Accounting Premium (Version 2011 Release D)

    I used to be able to back up my data without a problem, after a major problem in my computer i was only able to rescue a backup from November and since then on I have been saving a copy of the whole data in an external drive using (save as ) from the…
  • RE: Backup

    Hi, You can also follow the link below to read the blog post about backup written by Patrick S for more information. http://sagecity.na.sage.com/support_communities/sage_50_accounting_ca/b/supporthub/archive/2013/08/13/i-cannot-backup-my-database…
  • Backup in Sage 50 Ca does not work

    I have rebooted and tried many times in all the directories, I get this error every time "The backup field cannot be created in the requested location. Make sure you have the permissions needed to save the backup file to this location" I have tried to…