Email set up

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Newbie here,

New computer (Windows 10), backups complete etc, but I cannot for the life of me get my email set up to send invoices, purchase orders etc.

I use Outlook , I have it logged into windows live mail but was told I needed to go to the control panel -> user accounts -> Mail 32 bit and set it up through IMAP. After great difficulty I had it successfully connect; however, emailing from sage still does not work. Instead I get a lovely error message that states " An error occurred in resolving name. Return Code: 3 MAPI_E_LOGON_FAILURE"

What in the world do I have wrong? I have been trying to fix this for a week now and seriously haven't a clue what I did wrong or better yet, what I haven't done. Any help would be greatly appreciated

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  • 0

    Hi CKM if you need use outlook I would check make sure is not a click to run version outlook and it is mapi compliant then make sure windows is updated and setup as default program and apps email to outlook, and reboot computer. 

    You can also upgrade to 2016.3 for integrated web-mail feature Article 76554

  • 0 in reply to Jason.
    Jason:

    The article that you have linked to refers to using Sage 50 EFT Direct, I see no mention of any support for web based e-mail integration. Is the Sage 50 EFT Direct something that will be integrated in Sage 50 CA 2016.3 when it is released or is this going to be a product that will need to be purchased?
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  • 0 in reply to Jason.
    Jason:

    The article that you have linked to refers to using Sage 50 EFT Direct, I see no mention of any support for web based e-mail integration. Is the Sage 50 EFT Direct something that will be integrated in Sage 50 CA 2016.3 when it is released or is this going to be a product that will need to be purchased?
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