Rolling to New Fiscal and Calendar Year

My fiscal year end is Dec 31 2014.  I have tried "Start New Year" but I am unable to advance to new year it is giving me the error message "An error has occurred while moving current year to last year.  As a result the new fiscal year could not start.  Please restore from backup or run Advance Database Check"

I recently installed 2014.4 then 2015.1 and get same thing.  Could this be a glitch in the updates??

My Data Integity is OK - always has been.  I can pull up anything in 2013 and 2014  and it looks fine; however, if I try to go to financial reports in 2012 I get error messages.

I have no backup that goes back far enough - nor would I want to go back to 2012.

I have tried clearing financial History to 2012 - I get error messages.

I have tried the Advance Database Check - it gives me errors.

HELP - I am out of things to try.

I upgraded from Windows XP to Windows 7 as required in March, 2014, and have had no problems  that I am aware of.

I have been trying to call the toll free support number - they do not even take a message.

Suggestions anyone??