adjusting Credit card payments

I have searched and cannot seem to find how to adjust a credit card payment.  When I go into payments/pay credit card bill, it won't let me pull up transactions and adjust them.  I've also found them on the transaction detail and tried to click on the source to pull up the payment transaction, but it always says "no data to report".  I can't possibly be the only person in the history of accounting to post a payment from the wrong bank account and need to adjust it, am I??

Anyone have a solution for me? And yes, I know I can do a journal entry, but just wondered the logic behind not being able to just adjust it?

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    Hi Walter2014,

    Thanks for your suggestion.

    For adjusting/reversing credit card payment, using general journal entry is one method.   Another method is to post a negative credit card payment.  

    This idea has already been relayed to our product management team.  

    We appreciate your advice and please continue to provide us more of your opinion.  

  • 0 in reply to Keith L

    Maybe the product management team could be reminded of this idea? To "fix" it I ended up restoring from a backup and losing some work in addition to time spent trying to find how to modify the transaction.

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