duplicate cheque numbers

SUGGESTED

I'm getting a "this is a duplicate cheque number" error message.  Thing is the first number(s) is from 2009.  How do I get past this without having to manipulate each cheque I enter going forward.

I've already tried to set the next cheque number in the set up preferences to no avail.

I would love a quick response if anyone who's seeing this can help ... I've been waiting for someone at Sage 50 "support" to answer my call for over 45 minutes. 

Thanks

DIane

  • 0

    Hi Diane,

    For your information, same cheque number cannot be used by the same vendor but it can be used to a different vendor.

    I will suggest you to go to Setup, Settings, Reports and Forms, Cheques.  Select the bank account that you will issue the cheque from and put a number which is not used by any vendor before.

    As long as you have the option - Verify Number Sequence for Cheques checked under Setup, Settings, Company, Forms, you will get a pop-up asking whether you like to use the next available cheque number instead if you use a duplicate number on a different vendor.

    Hope this helps.

  • 0 in reply to Keith L

    I'm not sure you can get around this error since you are repeating a number sequence that had already been used by your company even tho it is from several years ago. It's too bad that Sage does not allow a letter in the chq nbr box or other symbols to show in front of chq nbr.

  • 0 in reply to Smith and Co

    To get around this problem, Set up another G/L account to use as your bank account.  

    Possibly these '2009' cheque numbers were used with a different bank account, and a new account was not set up at the time.  Or someone ordered a stack of cheques with the same numbering that had been used previously.

    If you want to use the part of the software that verifies that you don't have duplicate forms, the only solution is to create a new bank account in the G/L, and transfer the balance, and set up reconciliation on it.

    Or, for a few hundred $$ you could order cheques with the right numbering, if that was the original problem.

  • 0 in reply to RandyW

    You could change the numbering by adding a couple of digits to the front of the cheque #. For example, if the actual number is 2009, change your sequence to 102009. You will know that anything with 10 at the start is for the recent cheques. Next time cheques are ordered, try to ensure the numbering sequence is correct. You can ask the printing company to actually use 10xxxx. so maybe the next order will start with 105000, instead of 5000.

  • 0

    Same happening here, and the "duplicate" cheques have never been used, this is a new company. Very annoying because I post with whatever suggestion Sage gives me for the cheque number and then go to adjust payment to enter the cheque numbe initially refused because it was a "duplicate"

  • 0 in reply to MBFF
    SUGGESTED

    MBFF:

    If Sage is saying it is a duplicate cheque number it probably is. I would suggest putting an alphabetical character after the number to allow posting. I.E. 4077a