Whenever I try to email a statement in 2022.3 I get an error message "An error occurred sending the email. Mapi result code: 2" and no email is sent.
Emailing statements works fine when using 2022.0
Any ideas what is happening?
Hi GlennW,
Thanks for reaching out. Did you ever find an answer for this issue? Do you have multiple versions of Outlook installed? Here's an article with solution steps to try.
If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps.
Most likely our support team would walk you through steps 3 and 4:
Method 4: Verify Add-in for Outlook is installed
Method 5 Run Sage 50 as administrator
Warm Regards,
Erzsi
I do not have Outlook installed I use Thunderbird for email.
My last notes for getting Thunderbird to work are from 2020. They read to ensure that If a recent Sage 50 update was installed, then Control panel should be visited to reset Thunderbird / Windows Live Mail (whichever the email client) as the default email program that links to Sage 50. Relaunch Sage 50 if it was open. More details are available in this article. Hope this helps!
*Community Hub is the new name for Sage City