How to remove an account the is our of order?

Question

I have removed/reversed the transactions in the account. But I still can't delete it. The number of the account fall directly inbetween another 2 accounts that are in use. so I can't create a new header account to delete this one. It is stuck our in no mans land. And I cant change the acct number to make it fall "in line" Because it is out of order I cannot view any of my income or balance statements. there must be a way to remove this errant account. Any ideas?

Erzsi_I · Answer

Hi Gannet Construction, Thanks for reaching out. Did you ever find an answer to your question? Some common reasons for being unable to remove an account include:

The account has been used in a transaction (even if it has been reversed) in the current or the prior fiscal year. 
 
 You have not finished entering your company's historical information. 
 The account does not have a zero balance. 
 This account is being used as a linked account. 
 Maybe Sage 50 is open as multi-user mode. 
 
 Please note that if there are removed / reversed transactions in the account, they will remain on the audit trail for 2 years. 
 If no entries exist within two years and the balance is 0, unlink the account and delete it 
 
 Follow Article: How to unlink a linked account 
 Verify that you can now delete the account 
 
 Hope this helps! Warm Regards, Erzsi

Sage 50 Canada

How to remove an account the is our of order?

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