Error message

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I keep getting this error:

Another user is updating the company file now and has blocked you. Try again

and 

Another user has opened the company.  The mode you are currently using is not available. Pleas re-open the company

Does anyone know how to fix this?  I am the only one using the program on one computer.  It is not being opened by anyone else

  • 0
    SUGGESTED

    Hi Mayne,

    Thanks for reaching out. Did you ever find an answer for this issue? If you are still looking for guidance, please let us know and we can try to point you in the right direction or suggest some resources or next steps. Hopefully, you already came across the KB resource below:

    Another User is logged on

    62004

    Warm Regards,

    Erzsi