Sage 50 Premium Accounting 2021

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Evening,

I just purchased this accounting software for my small business company I just opened in July 2021.  I was under the assumption that once you purchase this program then you don't have to purchase anything else for it unless there is a yearly fee for it.

I went to enter my receipts for gas for my company and some other receipts but it would not allow me to enter these until I purchase another program.  Could someone please explain this to me?  I just don't understand why we pay over $300.00 for this program and still have to buy programs in order to enter information regarding accounts.

Thank you

Michelle MacIntyre

Anytime Office Administration Services

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    Hi Michelle, 

    Thanks for reaching out. Looks like your account for AOAS #400xxxxxx23 has a fully registered license for the 2021 version of Sage 50 CA. 

    You may need to check that your software is activated itself though, see the below GIF (note that I'm showing the student version of the software but the screens would be similar). There should not be any block on invoice / receipt creation, happy to have the support team follow up with you if needed. They can also be reached at 1-888-522-2722. 


    Hope this helps!

    Warm Regards, 
    Erzsi

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    In case Erzsi's information is not the solution, can you elaborate on what you were exactly trying to do?  Did you get any error or warning messages for example, these are very helpful in diagnosing your problems and giving you a solution more quickly.  You can also search the Knowledgebase for information based on most messages.

    Any chance you attempted to use the Direct Deposit option on the Payment method drop down?  And if so, do you have a subscription that includes Payment Processing by Sage, either Direct Payments or EFT Direct?

    My guess is no and based on the description of the receipts entry, you paid for the purchases before you left the store.

    In this case, don't use Direct Deposit as that is for paying vendors after the fact.

    One method is to use the Purchases data entry screen, select Cheque and enter DP and the receipt authorisation code in the Cheque Number field instead of the cheque number that shows up.  If it was paid by credit card, then you might want to set up a credit card in the system so you can use that under the Payment Methods (eg. bought from Staples, paid by VISA).  Credit cards used to pay for purchases are set up under Setup, Settings, Company, Credit Cards, Used.