Matching Transactions from previous year

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My name is Jenny and I started working with Tim recently, the company works with sage 50, I don't have much experience with sage but from what I was reviewing the person who took charge previously either. now I try to use the matching transactions to reconcile my bank, but when I select sage transaction and want to open it for review a message appears saying "There is no data to report" and "you cannot use lookup for the selected sage 50 transaction" What those this mean? How can i look for the transaction and How can I delete That transaction from sage if I can't find it. Thank you for the help.

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    Tim/Jenny:

    It appears as if the transaction happened in a previous past year prior to the current fiscal year and the previous fiscal year and history was cleared or it was a transaction put in as a credit card payment in the payments module or it was a Sage generated entry correcting a credit overpayment. You can look up journal entry transactions by going to Reports, Journal Entries, All, choose your year, date or journal entry number and show corrections.

    Hope this helps!

  • 0 in reply to Agate

    All payments made from the checking account to the Visa were recorded as interest bank Charge, the Journal entries show me the transaction but I can not change it, to be recorded in visa payable and not services charge.

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