Reverse Accidental Payment

SOLVED

Hello

As you can see in the image below, I have a vendor bill of $4,508.70.  I made a partial payment of $2,254 through an e-transfer that SAGE picked up through my bank transactions.  I mistakenly assigned a 2nd payment to this bill.  As it is, SAGE is now showing total expenses to this vendor as $4,508.70 + $2,254 when in reality it is just $4,508.70 (the single Vendor bill)

I basically want to assign the e-transfer to the vendor bill and delete the bottom entry.  How do I do that?  

Thank you
Jason

  • +1
    verified answer

    How Do I Edit or Delete a Cleared Transaction in Accounting?

    This article provides you with Instructions on deleting a cleared transaction in Accounting

    Oct 9, 2020Support Article
    Description
    I need to delete a transaction in Accounting, but I cannot because it has a "cleared" status. 
    Cause
    Resolution

    Transactions that are imported through a live bank feed or through importing a bank statement, show as cleared in the bank, once they are created. Sometimes, you may need to delete a transaction that has been marked as cleared, but has not been reconciled. 

    For Accounting US and Canada: 

    1. Click on the Banking tab. 
    2. Select the appropriate bank account. 
    3. Scroll down to Activity
    4. Check the box to the left of the date for the transaction.
    5. Hover over More
    6. Click on Remove Cleared Status
    Once you have removed the cleared status, you can edit or delete the transaction. 
    1. Check the box to the left of the date of the particular transaction again.
    2. Click on the Delete icon.