Hello Flo Kehler,

Thank you for reaching out and apologies for the delay in getting through over the phones. We were experiencing a much higher than normal call volume due. Were you able to get a hold of someone? If there's something we can assist you with, please provide additional information about your question or issue and we'd be happy to reach out to our resources. You can also reach out to us via Live Chat at https://www.Sage.com/Resources, chat queues typically have much shorter wait times. 

Warm Regards, 
Erzsi

Hello Flo Kehler,

Thank you for reaching out and apologies for the delay in getting through over the phones. We were experiencing a much higher than normal call volume due. Were you able to get a hold of someone? If there's something we can assist you with, please provide additional information about your question or issue and we'd be happy to reach out to our resources. You can also reach out to us via Live Chat at https://www.Sage.com/Resources, chat queues typically have much shorter wait times. 

Warm Regards, 
Erzsi

Nice dodge on an actual answer. I too want a PHONE NUMBER so I can TALK to a PERSON directly instead of this nonsense.  Self-help is great, but it's not what I paid for, I paid for support...and yet no one appears to be working at 8:17am today.

HI Helmutts:

Sage's support team generally works out of Vancouver and staff generally works in 2 shifts. Their first shift starts at 6:00am Pacific time. Try this number 1-888-522-2722

Hello Helmutts, the below details are correct.

The support number 1-888-522-2722 is available during regular business hours, Monday to Friday, 9am to 8pm ET, excluding holidays. This information can be found within the Sage 50 CA program by going to Help > About Sage 50 > Support Info > and then going to the hyperlink "Click here for customer assistance information." This takes you to KB 11079, hope this helps.