Bank Reconciliation after reversed payment

SUGGESTED

I created a deposit slip which included a customer payment.  Afterwards I needed to remove the customer payment and not thinking that it was part of a deposit, I reversed the payment.  Now I have an amount showing in my bank reconciliation that I don't know how to clear.  Everything else is great except this entry which came from reversing the payment.  Any advice?

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  • 0

    I've never posted a reversal of a payment posted as a deposit already.  So I am going to make some assumptions.  Because I don't know whether the bank rec has been done already for the period you posted the deposit, I am going to assume it is not done.

    I will also assume the deposit had two cheques $100 and $150.

    Your original deposit posted was $250.

    You reversed the $100 payment.

    You should now see an amount of $250 in the Deposits column and $100 in the Withdrawals column in the bank rec module.

    If the real deposit was only $150 then the difference between the two is the $150 so you can just click off both as cleared and the bank rec should still balance.

    If I am misunderstanding, then you will have to provide some more information.

  • 0 in reply to Richard S. Ridings

    My reconciliation shows the original deposit transaction for the full deposit amount and then there is the correcting entry.  However, the deposit didn't account for the removal so I'm left with a transaction with the value of the reversed cheque.

  • 0 in reply to Ann Doiron
    SUGGESTED

    I am not sure I understand, sorry.  How did you expect the Deposit to account for the removal when the program never edits any previously posted entry?  It always posts reversals and correcting entries (if applicable).

    shows the original deposit transaction for the full deposit amount and then there is the correcting entry.

    Isn't the difference between these two transactions the amount of the actual deposit as I suggested in my message above?

    If not, can you show me an image of your completed bank rec screen before posting that shows the entries and the Unresolved Amount at zero?

    You can resize the window to show only a few relevant rows.  You should be able to use MS Paint or some other program to erase any confidential info.

  • 0 in reply to Richard S. Ridings

    the outstanding entries doesn't exsit. but counted into unsolved. all other cleared (matched) are 100% match with the statement. 

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