Missing Payroll Transactions - before 2016

Question

I am missing payroll transactions prior to April 1, 2016. They used to be in our system and now are gone after updating. Any suggestions short of restoring from an old back up to be able to look for transactions prior to 2016 and then restoring again to get back to the current?

Agate · Answer

Hi ETreds: 
 Unfortunately payroll transactions are only held for 2 years when you use Reports, Payroll, Employees, Detail. However, you can always use your General Ledger Wage account to access earlier payroll information. The only other way is to restore a backup going back to the period you need. 
 Sorry, I can not be of more assistance.

Sage 50 Canada

Missing Payroll Transactions - before 2016

COMMUNITY

COMPANY

PARTNERS

SUPPORT & TRAINING