I have signed up to utilize the Electronic Funds Transfer processing that is now embedded with Sage50 Canadian edition (including signing up with SAGE and getting the necessary file transfer protocols and security tokens required to file transfer to our bank).
I have now done three file transfers (two for payables and one for payroll).
The SAGE 50 software generates a sequential file name and file creation number.
As mentioned I had done two AP file transfers, and the system generated a uniquely named file and file number for each (APDI0001 and APDI0002) and one Payroll file named PRDI0001.
I am dealing with the Royal Bank, and the bank blocked the payroll file because the file creation number was not unique (it was 0001 as was the same file creation number of the first payable file transfer I did a week ago).
How do I remedy this? Is there something I have to toggle or turn on so the file creation number is unique regardless if generated by Payables or Payroll?
Jeff