How to fix font size?

SOLVED

I can't read the text in the windows or dlg boxes because it's way too small.  I can't even activate the program since it is almost impossible to read/enter the information in the form.

I tried everything suggested in all forum to fix it but no result.  Ajusting DPI, run with past Windows version compability, with/without enabling DPI ajustment for big screens, changing fonts substitution in the registry, etc, etc, tc....

Nothing works!!!

OS : Windows 10 Pro 64 bit

Computer : Dell Latitude 7480 - Laptop

Monitors : Laptop + 2 external ASUS VC239H 23in

HElp please!

Thank you

Top Replies

  • 0

    I would call Sales and ask them what they recommend, or a refund.   This issue has been discussed to death in this and other user forums, there's really no way to properly fix bad font choices once the fixed size dialog boxes are compiled by the software vendor.

     - One work around is to set the screen resolution lower.  This will affect all software, not just Sage 50.  

     - There are some 'zoom' / 'magnifier' tools in Windows / for Windows but they're fairly awkward and time consuming to use.

    I can read the screens, but would never use (what looks like) an 8 point narrow sans serif font for anything that I wanted other people to read.  For data entry I would go at least 11 point.

  • 0 in reply to RandyW
    SUGGESTED

    Thank you for your answer.  I finally found how to fix my problem while waiting in queue for online support.  Here is the solution that worked for me with a brief intro : 

    History : Since I was a teacher in accounting techniques, I had an Education licence on my old laptop (ASUS ROG 2007) witch had a maximum resolution 1024 X 768 on Windows 7 Pro 64.  As you can imagine, I never had this problem since it was the recommended settings.  SInce then, I upgraded to Windows 10 and did not had the problem since the resolution was the same.

    Starting a new job as Financial Director for a brand new company, I was provided with this new Dell laptop mentionned in my post.  Needless to say that it comes clean out of the box and had to setup a completly new Windows 10 pro 64.  Installed SAGE and BANG!  "Houston we have a problem!

    The solution : 

    While reading the hundreds of post on the same subject, two of them gave me a clue on what to check after trying, without success, the trick of running the program in compatibility mode and the DPI scaling ticked.

    One of the post suggested that is was a Registry problem with the FontSubsitutes directory.  The other one mentionned it missing a font.  I looked at both Registry on my 2 computers and found out that in my new one (Dell) I was missing some fonts, Courier in particular.

    I exported 2 directories from my old Registry (Ordinateur\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts  and Ordinateur\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontMapper) to the new one.  Restart the computer and BOOM!  IT WORKS!!!!!!!!!

    I still had to tick the "Disable levated DPI...." option from the properties of the SAGE icon on the desktop but it runs flawless and, more important, I got my eyes back!

  • 0 in reply to RandyW

    I can send you my .reg files for the fonts by email if you wish, just make sure to backup your registry before, just in case.

  • 0
    SUGGESTED

    Randy was kind enough not to include the files required. Here they are.

    FONTS.reg

    FONTMAPPER.reg

    Download the files. Right click on them and select Merge.

    As always, before messing with your registry do a backup.

    Sythe

  • +1 in reply to Sythe
    verified answer

    Importing settings from another workstation can do Bad Things, so be careful.  Sounds like his workstation had fonts missing, and the rest of the fix was to adjust the DPI settings.

    i.e. mapping fonts that aren't installed might be especially interesting.  Mapping fonts that don't fit in the space provided in the software will also be problematic.

    As everyone keeps saying, backup your registry before importing anything.  It would be safest to export both registries and diff them to find out which keys are the solution to the teensy font issue and post an exact solution.  Or run

    I wasn't holding out on anyone, slarcheveque posted the original question, offered his solution (Add the missing fonts and adjust the DPI settings), and the offer to email me the .reg files.   Since I had no problem, and I wouldn't recommend transferring settings from one workstation to another where they might not belong, I didn't ask for them

  • 0 in reply to Sythe

    Does you have a link to the current files? Links above don't work. Thanks. 

  • 0 in reply to Sythe

    Does you have a link to the current files? Links above don't work. Thanks. 

  • +1 in reply to RandyW
    verified answer

    Also see the article titled How do I change my font size in Sage?

    Resolution

    1. See the Microsoft Windows document (here) for help on how to lower your screen resolution.
      • If screen resolution is set to 1920 x 1080, try lowering it to 1680 x 1050
      • Changing DPI and text size is not recommended because elements will not show in the Sage 50 dialog boxes.
    2. If the font is extremely small on menu screens, see The font text is small inside the menus.
  • 0 in reply to Gilbert Paquin

    I don't agree that it is simple and easy. Why can't there be a menu preference to select the size type you want to use?