Dear Sage 50 Customer,
Some of our Sage Accountants Network partners and customers recently experienced a number of issues while upgrading to the 2020.1 release of Sage 50 Accounting. As a result, we have temporarily stopped further automatic updates of Sage 50 2020 until those issues are resolved.
We sincerely apologize for this inconvenience – our team is working extended hours to resolve the issues as quickly as possible. We currently anticipate the following product release schedule for the updated 2020.1 product update:
If you have already installed the earlier Sage 50 2020.1 release and tried converting, and your company files appeared to be missing, we have put together a helpful video that walks you through step-by-step instructions to convert your company to Sage 50 2020.1. For full details, please see Knowledgebase article 102392 (See 260-1009048 for French).
As the 2020.1 release contains payroll updates for January 2020, we understand that many customers are eager to receive the update in order to process payroll. Below are some options that may be helpful to you if you need to do payroll before January 6th:
We appreciate your patience and once again, sincerely apologize for any inconvenience caused during this time.
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