After all these years the one thing still missing is being able to show customer/remind that there are OTHER invoices still outstanding WHILE entering the receipt which you have to do anyway when funds are received - with NO EXTRA STEP to produce and also send a statement.
Our receipt looks like this (customized in Crystal reports) - [see pic]
If more than one bill is being paid, they are all listed with the payment amount for each. If a bill is not being paid, it does not appear on the receipt.
It seems to me there must be some logic at play that scrutinizes the amount paid field and includes the line for that bill if it's above 0 - must be at least one cent paid for it to appear. Is this in the report generation (And so can be changed in Crystal Rep. ???) - or are the bills weeded out first by Sage and then only those 'paid/part paid' bills get sent to the report ? If this is easily alterable in Crystal Reports - how do I get at that specific query to alter ?