Check out this article, might be what you are looking for in terms of a transaction. support.na.sage.com/.../viewdocument.do

if you recorded it as a deposit
if you don't have one, create a 'clearing bank'
create a receipt, choose the deposit (in red), deposit it to a 'clearing bank'
create a supplier for the customer
pay an expense, from real bank, account = clearing bank

Thank you. This worked perfectly!