Hi there, this is my first ever post, and I'm not that great with Sage 50, so please, bare with me! And if I posted this in the wrong group, I apologize!
We received a bill that was 2 months worth of charges, so we assumed we missed a payment and paid the amount owing. (Turns out, our previous payment was just late, so when the next invoice was issued, it showed 2 months owing, and not 1.) We figured out the error, and contacted the vendor. They quickly issued us a direct deposit payment to credit the account, but I have no idea how to apply this credit. Can someone help?